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Network Reliability Engineer
Network Reliability Engineer-August 2024
Charlotte
Aug 6, 2026
ABOUT BANK OF AMERICA
Bank of America is a leading financial institution, serving consumers, small businesses, and large corporations with a full range of banking, investing, and other financial products and services.
10,000+ employees
Financial Services
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About Network Reliability Engineer

  Job Description:

  About Us:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Position Summary

  As we embark on a journey to transform our Network Operations Center, we are looking for a highly-skilled Network Reliability Engineer to join us. We are a global team across USA, UK, India and Singapore made up of a diverse range of people from varied backgrounds who each bring unique skillsets and perspectives. The team is responsible for building a suite of observability tools and developing our self-healing capabilities while working closely with other members of the Network Services team to ensure one of the largest network infrastructures in the world is highly available, resilient, and secure.

  Responsibilities

  Building and maintaining network monitoring, orchestration and automation solutions, including automated inventory reconciliation and remediation, workflow automation, automated network configuration validation, automated network health monitoring, automated alerts handling and incident remediationMonitor the performance of our network infrastructure and develop solutions to address any issuesPerform regular network infrastructure audits to ensure compliance with best practices and industry standardsCollaborate with other teams to troubleshoot and resolve network-related issuesBuild services with an API driven approach to enable seamless integration of network tools with various other network related services and enable easy consumption of network tools services to end users. Contribute towards API economyIdentify opportunities to automate repetitive tasks and help enhance quality of internal processes. Automate everything possibleCollaborate with other teams to design and implement tools that will help automate end-to-end processes within network infrastructureDevelop automated test suites and maintain clear documentation of solutions developedDevelopment and implementation of build release pipelines with personal accountability for managing deployment schedules, issues, risks, and impedimentsWork with Product owners and stakeholders to prioritize backlogs, deliver solutions through environments and into productionLead and provide estimates, formalize release plans, and implementation schedules/dependenciesTrack infrastructure delivery and dependencies to implementationCommunicate implementation issues, delays, and mitigation plansInnovate to improve future processes and deploymentsInterface and communicate with project team, management and stakeholdersEnsure correctness of network inventory across tools by developing useful reports on inventory gaps and help network teams identify and remediate gaps quickly with help of insightful dashboardsEnsure compliance of network devices configurations to standards and best practices defined using automated configuration validation scripts. Proactively identify vulnerabilities in the environment and work with stakeholders to remediate the vulnerabilities

  Required Skills

  Strong programming skills with minimum of 5 years hands-on Python experienceHands-on experience with automation and orchestration tools such as Ansible and Itential or similar tools5+ years of hands-on experience with network monitoring toolsAbility to build API based servicesStrong understanding of Network Domain fundamentals, good knowledge in Network Asset and Configuration management processesGood understanding of the Software Development Life Cycle (SDLC) and experienced in using Agile methodologies and tools such as Bitbucket, JIRA, JenkinsAnalytical skills and problem-solving skills needed to manage multiple factors on a project simultaneouslyExcellent communication skills (verbal and written)Education: Bachelor's Degree in Information Technology, Engineering or Computer Science is highly preferredExperience in application development or network infrastructure design (Preferred)

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

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