Network Operations Lead

　　Mission Networks

　　Melbourne or Canberra

　　About the opportunity:

　　As the Network Operations Lead you will require a clear understanding of Airservices Australia operations, a sound familiarity of industry best practices, and the ability to provide management oversight of a diverse group of engineering teammates and organizations. The Network Operations Lead is expected to have the ability to understand customer requirements, translate them into work instructions, then provide management oversight of implementation and sustainment tasks. You will have a deep understanding of Network Engineering, Network Operations, Network Deployment, industry best practices, industry standards, and an awareness to Operational Support Systems (OSS) applications. Your Network Operations Lead oversight will drive 24/7 network reliability of network systems and personnel, ensuring that the most critical outages to our business and customer are addressed and managed by our consortium partners with prompt recovery, and effectively communicate to both internal and external stakeholders.

　　Essential Functions:

　　Provides leadership oversight of third-party consortium teammates on network operations and service management, who support a 24/7 operating environment

　　Develop practices and processes aligning with service lifecycle management functions to include: Change Management, Configuration Management, Incident Management, Problem Management, Event Management, Knowledge Management, and Service Improvement

　　Provide indirect management oversight over the full end-to-end technology life cycle within the network space to include Routing and Switching, Radio Frequency (RF), and Airport Surveillance solutions

　　Maintain and validate quality network service by establishing and enforcing managed hosting standards, metrics and industry best practices

　　Support stakeholder requests inclusive of Service Orders, Service Disconnects, and User Account creation

　　Plan, design, and work with consortium teammates to build, install and configure new network and security capabilities to meet the needs of an enterprise network

　　Anticipate risks and constraints and proactively develop solutions to mitigate impacts to schedule and user experience

　　A consultative approach to all major activities and projects. Including the ability to effectively and accurately document requirements and develop clear execution plans

　　Qualifications:

　　Bachelor’s Degree and a minimum of nine (9) years of prior relevant work experience or

　　Graduate Degree and a minimum of 7 years of prior related experience.

　　Information Technology Infrastructure Library (ITIL) v4 practitioner, with a minimum of four (4) years of experience designing and implementing best practices in an Operations Center.

　　Desirable Skills:

　　Air Traffic Management operations and procedures

　　Experience with network operations tools such as ServiceNow, Grafana, InfluxDB, Cisco DNA Center, VMware, Splunk, Icinga, Netbox

　　Experience with continual improvement of network operations procedures

　　Network operations training

　　Ability to supervise and motivate others

　　Ability to work with others to resolve problems, handle requests or situations

　　Proven experience of network design and implementation

　　Advanced networking knowledge to include Software-Defined Wide Area Network (SD-WAN), SD-LAN, MPLS, DWDM, and Pseudo-wire Emulation (PWE)

　　Extensive experience with Cisco routers and switches, Juniper routers and switches, Rohde & Schwarz radio systems, VMware, and Telephony technologies

　　Detailed understanding of network security, including Firewalls, VPNs, Proxies, DDI

　　An understanding of automation tools such as Ansible and scripting languages such as Python would be an advantage

　　Data analytics experience

　　About us

　　L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

　　L3Harris Technologies is an agile global aerospace and defence technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defence and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries.

　　A few of our employee benefits are:

　　5 Weeks annual leave

　　Flexible working hours and hybrid working where possible

　　Flexible annual leave (buy & sell up to 2 weeks)

　　Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to

　　2 years)

　　Discounted private health insurance

　　Life & Total Permanent Disability Cover

　　Novated Car Leasing

　　Important to know

　　Due to the nature of our work many our roles require an Australian nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility.

　　Eligibility and clearance process information can be found at;

　　https://www.defence.gov.au/security/clearances/about/overview

　　L3Harris respectfully requests no agency submissions at this time.

　　L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.