Network Engineer- Operations - Tier 3 Engineer

　　Job Category: Information Technology

　　Time Type: Full time

　　Minimum Clearance Required to Start: TS/SCI with Polygraph

　　Employee Type: Regular

　　Percentage of Travel Required: Up to 10%

　　Type of Travel: Continental US

　　Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clients’ LANs, CAN and Unified Communication services. Become a part of our great team and make a difference.

　　More about this role:

　　As a Tier 3 NOC Network Engineer, you'll be challenged with hard complex support problems where you will coordinate with other NOC and Operational staff and be asked to lead and preform platform upgrades. You are expected as one of the leaders on the Network team members to coordinate ticket acceptance and resolutions. You will development of technical resolution reports for critical outages in the Network.

　　What will you do:

　　Perform System patching and IAVA patches to network routers and switches.

　　Perform IOS and Software upgrades

　　Create/review and publish in KM system Standard Operating Procedures (SOP) for network operations.

　　Troubleshoot systems failures and accessibility problems within the network to our services.

　　Monitor network performance, track usage and develop capacity planning reports.

　　Develop and maintain IP Address allocations tables.

　　Makes recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.

　　Uses experience and knowledge articles to understand/implement potential workarounds.

　　Updates knowledge articles and handles "how to" questions.

　　Support KM management by entering solutions into the Solutions database.

　　facilitateengineering designs data calls.

　　Lead new/enhanced networkimplementation, installation, and technical refresh projects within a site or locale.

　　Works independentlywhile providingleadership to the rest of the Network team.

　　Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.

　　Preform Network ticket resolution.

　　SupportNetwork ticket closure acrossNetwork OPS staff to include:

　　Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)

　　Use administrative access to the network to provision new switches, router, VLANs and Krypto.

　　Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.

　　Routing Service Requests to the appropriate organization required for incident resolution.

　　Performs root cause analyses.

　　Completes problem resolutions associated with incident ticket(s)

　　Will configure, deploy, manage, and maintain Networkmonitoring systems used by the technicians to ensure availability and overall performance of system and services.

　　Experience:

　　High School/GED + 14 Yrs, or Associates + 12 Yrs, or Bachelors + 10 Yrs, or Masters + 9 Yrs,* * DOD 8570 Certification Required:

　　Current IAT IIClearance Requirement:

　　Minimum TS/SCI with ability to obtain CI Poly* What We Can Offer You:*

　　We’ve been named a Best Place to Work by the Washington Post.

　　Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

　　We offer competitive benefits and learning and development opportunities.

　　We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

　　We invest in our employees by supportingcontinuing education.

　　Company Overview:

　　CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

　　Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)

　　Since this position can be worked in more than one location, the range shown is the national average for the position.

　　The proposed salary range for this position is:

　　$82,100-$172,400