Description:

　　Customer service representative working in a call center environment

　　Handling inbound calls and some follow up calls

　　Answers calls and questions on prior authorization, general questions and some confidential information

　　Great customer service with high level attention to detail. Entering information accurately

　　Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.

　　Utilize multiple systems and programs to track information and update communication with customers

　　Skills:

　　PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy

　　Top Skills Details:

　　PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy

　　Additional Skills & Qualifications:

　　Call center or customer service experience + medical education (but no medical experience). Rockstar candidates with customer service experience in a retail or restaurant setting that have a strong desire to work within healthcare. Healthcare/Pharmacy

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.