Network Engineer Implementation

　　Charlotte, North Carolina;Atlanta, Georgia; Richmond, Virginia

　　Job Description:

　　About Us:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

　　The role of the Network Implementation Engineer is to provide technical implementation services to support the evolution and ongoing support of the IP Network in response to projects (all types), upgrades, service, and feature enhancements and for remediation/break-fix services. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies set forth by the firm. While the role primarily has an implementation and validation engineering focus, a strong understanding of design engineering concepts is required.

　　The technology areas of focus for the role includes Data Center and end user networks, public and private Network Transport and Optical systems and emerging technologies (Switched-Ethernet, LTE, etc.), Corporate/Branch and Building Networking including Wireless. Knowledge in related technology areas such as Voice and Voice over IP (VoIP) solutions is a plus. Network Appliance, Video and Unified Communications knowledge are important.

　　This role also provides senior networking technical support to Network Operations and partners with the Design and Architecture Engineering teams. An understanding of the role of Operations; troubleshooting practices and the use of proactive and reactive tools is important to the Data Network Implementation Engineer’s role. They must be mindful of how their role impacts the firm’s business and reputation. Concepts such as driving value, always delivering quality, and understanding how their work impacts service resiliency (C&R) are important. Understanding risk and having strong decision-making skills on assessing risk to the production network is essential to the success of the Network Implementation Engineer.

　　This role is part of a global solutions and service delivery organization. This position will interface with several collaborators; internal and external customers/suppliers/providers; architecture, product engineering, product management, finance and business management and operations teams. At times, they may interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the engineer, the department, and the firm at large.

　　Key Responsibilities :

　　Candidate must understand how designs turn into Implementation; Implementation that are based upon standards and predefined strategies.

　　Plays a strong role in project delivery lifecycle management. Partners with the Design Engineering team to create Detailed Implementation Plans for all design, Test and Accept criteria, Back-Out and Validation plans and procedures. Adheres to Project Close-Out practices such as asset tracking, inventories, chargeback, documentation and the related systems, tools and process updates.

　　The Implementation Engineer stands between the project manager, design engineer and operations. They support initiatives as they transition between design, implementation, and operations. They are active in all phases as an SME to support, solve program and facilitates decision making. The goal is to help the orderly and timely execution of projects and initiatives in an optimal, strategic, and low risk way.

　　Role performs Q/A function prior to every implementation project. Reviews a design and understands how it is based upon standards and how it matches to the “commission” details (installation, turn-up). Any questions must be review with the Design Engineer.

　　Technical areas of focus include but are not limited to WAN/MAN, Routing, Switching, Firewalls, Load Balancers, LAN, TCP/IP, DNS, UDP, Latency, NAC, QoS, CAC, EIGRP, BGP, OSPF, Multicast, NHRP, ATM, PPP, IPv4, IPv6, MPLS, ACL, VNP, Building Wireless/Wi-Fi solutions (802.xx) and carrier “in-building wireless services (DAS) etc.

　　Must adhere to global design authority processes and procedures

　　The ability to assemble professional documents and artifacts

　　Is responsible for the quality of the service outputs of his/her work

　　Required Skills:

　　3-5 years of experience required in Data Networking-related disciplines in design, operate and implementation services

　　Cloud or SDN knowledge and experience

　　Implementation, Support Data Center SDN; ACI/NSX, Arista CloudVision

　　Implementation, Support SDWAN is required, preferred if on Cloudgenix

　　Strong skills in Scripting required; Python, Ansible, Perl, PowerShell,

　　Strong Automation Skills – Expect, Rancid, REST/SOAP

　　Experience working in an Agile environment

　　Strong knowledge of Network Security

　　Must demonstrate good computer skills and the use of various applications such as MS Office, MS Visio

　　Must have extensive knowledge and experience using (both reactively and productive) advanced tooling. It includes but is not limited to Sniffer/wire Shark, Prognosis, Scripting (Pearle), SolarWinds, HP NA/OpsWare/OpenView, etc

　　Strong background in IT service delivery role (i.e. engineering support for projects)

　　Experience in various equipment manufacturers including but not limited to CISCO, Juniper, Arista, Brocade, EMC, etc

　　Has participated in design and/or implementation of major IT projects

　　Experience in process re-engineering and work styles such as ITIL, Six Sigma, MOF/MSF

　　Desired Skills:

　　Bachelor’s degree in engineering, computer science, related field and or technical training. Must have strong analytical skills

　　Industry Certifications in Arista, Cisco are strongly preferred

　　Knowledge of Cable Systems

　　Knowledge and experience in Software and Systems Application and design (Linux, UNIX, etc.

　　Software development experience, should think like a software developer

　　Crisis Management experience

　　Application experience with an innovation “mind-set” and how it impacts how engineering work gets done is important. Coding and application design experience is a plus

　　Financial services (Insurance, Banking, Investment banking)

　　Leadership, Self-starter, self-directed and shows initiative

　　Focused on execution, delivery, and commitment to dates

　　Can ties strategy and actions to business impact and results

　　Demonstrates ownership: Is accountable and can hold others accountable (professionally)

　　Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally

　　Organized and detail oriented; must have a strong technical acumen

　　Ability to partner with others for the good of the initiative

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40

　　Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

　　To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

　　To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

　　To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .