Description

　　Amazon Web Services (AWS) is looking for a Network Deploy Technician to join our growing team within infrastructure operations. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. By applying to this position your application will be considered for all locations we hire for in California. This includes, but is not limited to: CA ( Santa Clara, San Francisco, Hayward, Palo Alto ). This position requires the successful candidate to report to a site location.

　　You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

　　You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

　　NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

　　NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

　　Key job responsibilities

　　Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products

　　Collaboration with various stake holders to remove project obstacles

　　Report current status via ticketing system, status reports, email and slack

　　Manage work and priorities through ticketing system and workflows to complete customer requests and projects

　　Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers

　　Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction

　　Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords

　　Remediating small scale hardware failures related to cabling infrastructure connectivity issues, including patch panels and patch cords

　　Participate in the migration, basic configuration and rollout of new or upgraded hardware

　　Exhibit quality workmanship on all work and maintain site cleanliness

　　Carry a cell phone for communication, information, and emergencies

　　Up to 50% travel within geographical work area may be required; some travel outside traditional work area may be requested

　　All physical requirements are expected with reasonable accommodations:

　　Walk job sites in uneven terrain

　　Some regional travel may be required

　　Work safely at heights and from ladders

　　Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more

　　Ability to work in an environment that operates 24/7 with an ability to participate in after-hours support as needed

　　About the team

　　Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

　　We are open to hiring candidates to work out of one of the following locations:

　　Hayward, CA, USA

　　Basic Qualifications

　　High School diploma or equivalent

　　1+ year or experience in any of the following IT roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management

　　Preferred Qualifications

　　Data center experience

　　Industry standard certifications (CompTIA, CCENT or, CCNA)

　　Working knowledge of Layer 1 troubleshooting

　　Knowledge of network cabling, optic types, and test equipment

　　Familiarity with common networking terms and fabric based network design

　　Familiarity with computer / server hardware troubleshooting

　　Experience with cabling infrastructure best practices and methodologies

　　Experience with medium to large, complex project scopes and ambiguous details within work environment

　　Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters

　　Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls

　　Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

　　Working with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus

　　Meets/exceeds Amazon’s leadership principles requirements for this role

　　Meets/exceeds Amazon’s functional/technical depth and complexity

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $42,400/year in our lowest geographic market up to $106,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.