Please Note: The deadline for applying is 23.59 the day before the job posting end date.

　　 JOB TITLE National Chains Account Manager

　　 LOCATION Kingston

　　 WORK-LEVEL 2B

　　JOB PURPOSE

　　This role is responsible for the complex account management and delivery of new business volume targets within the leading Contract Caterers and Purchasing Groups. This is achieved by the identification, development and faultless execution of joint customer business plans.

　　This strategic role is responsible for the negotiation and implementation of national level commercial agreements across foods and ice cream including tailored customer support plans and management of budgets together with sales & profit reporting.

　　As the customers have a global presence, this is an exciting opportunity to lead within the Unilever UK business and connect with colleagues in Customer Development across the world to share experiences and align robust growth plans.

　　In this role, you will liaise externally with culinary, category management, marketing, digital and procurement teams and internally with sales, marketing and culinary teams to ensure excellence in execution.

　　The expectation is to develop robust contact matrices - from Business Directors, Senior Marketing to Executive Chefs - and leverage the understanding from these contacts to unlock mutual growth.

　　Great communication and influencing skills both written and verbal, are essential within this role which has the scope to allow you to make a big personal impact within the National Account Chains Team.

　　RESPONSIBILITIES

　　Joint Business Plans (JBP) / Annual PlanLead the development and execution of the Contract Catering strategyResponsible for the development & delivery of the annual account plan or JBPManage customer alignment to the JBP over the contract term including investment levelsDevelop and execute the activation plan, via working with internal functions & external customer teamsInternal Strategy DevelopmentContribute as a team member in specific project groups when requiredContribute, if applicable, to global customer development teamsInfluence and apply any global agreements madeCustomer NetworkingResponsible for an effective, detailed customer contact matrix to be aligned to key deliverables within the account plan / JBPResponsible for identifying / building relationships and driving agenda with key industry forums relevant to the customer base - attending and contributing at eventsGetting on the front line by visiting operator units to understand challenges and opportunities and supporting regional and national customer events.Negotiation Ensures all commercial agreements are accurately written, including accurate accrual forecasts to ensure customers commitments are metResponsible for the delivery of new and existing customer agreementsTalent DevelopmentProactive development of own skills and competenciesSupport and coaching extended CD team where appropriateALL ABOUT YOUExcellent questioning and listening skillsA demonstrable customer focused attitude, able to build broad relationshipsResilience and tenacity - both externally and internallyAble to work both independently and as a team leader/memberExcellent organisational skillsExcellent IT skills, particularly in MS Office suite, but also able to demonstrate an ability to understand and utilise other systemsAbility to lead multiple projects at the same timeExcellent commercial awareness: P&L understanding to drive impactful plans with customersGreat communication skills: written, verbal and presentationalGood use of remote communication systems - Zoom, Teams etcAbility to use data-driven decision making, marketing and selling to drive growth and competitive advantage throughout our end-to-end consumer experienceAnalyse data to make informed decisions, identify opportunities and risks.Engage Digitally with Chains Customers and Operators leveraging UFS platforms and channels to grow our business Purpose & Service - enabling yourself & your people to find purpose and meaning in work Personal Mastery - manage your own mood and motivations and those of the people around us Agility - challenge, reinvent, explore & learn new (micro-) skills to unlock opportunities Business Acumen - passion for & understanding how businesses operate in our connected world Talent Catalyst - invest time into 'always-on' development to unlock the power of our people Consumer Love - obsessively bringing the voice of the consumer into everything we do Passion for High Performance - eagerness, extra energy & commitment to make a difference NOTES

　　Please apply via this portal as e-mail applications may not be processed and include your Future Fit Plan if possible.

　　By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

　　Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Wes Scott Wes.Scott @unilever.com

　　What we offer

　　Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

　　Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We want to push boundaries, and have the flexibility needed to keep adapting in an ever-changing, more dynamic world. This means giving full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

　　As part of your hiring journey, we are happy to support requests for reasonable adjustments, to improve your recruitment experience.

　　To find out more, including more information about our Employee Resource Groups, please click here .

　　Relocation to the UK

　　Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000. Please speak to your Talent Partner if you have any questions.