MAIN PURPOSE OF ROLE
Summarize the main purpose of the role.
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
MAIN RESPONSIBILITIES
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The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
•
Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
QUALIFICATIONS
Education
Education Level
Major/Field of Study
Or
Education Level
Technical Diploma (± 12 years)
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An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email [email protected]