Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.

　　Actively and consistently support all efforts to simplify and enhance the customer experience

　　Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio

　　Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same

　　Generates incremental revenue from existing customers by adding new/additional services or upgrades

　　Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

　　Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

　　Attends and actively contributes to sales meetings and training programs

　　Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

　　Collect and account for funds and provide receipts according to Company policy and guidelines

　　Required Skills/Abilities and Knowledge

　　Ability to read, write, speak and understand English

　　Knowledge of cold call sales skills, persuasion, and clear communication skills

　　Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

　　Ability to work outside for extended periods in any season and/or during inclement weather

　　Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

　　Valid driver's license with a satisfactory driving record within Company required standards

　　Required Education

　　High School Diploma or equivalent work experience

　　Required Related Work Experience and Number of Years

　　Experience in sales or customer service - 1

　　Preferred Skills/Abilities and Knowledge

　　Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

　　Knowledge of cable or telecommunications services

　　Experience with consumer education of products and service

　　Working Conditions

　　Office environment and / or outside environment with exposure to inclement weather

　　Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)

　　Exposure to moderate noise levels

　　Must be able to work evenings and weekends

　　Variable hours: may include weekends, holidays, and split days off

　　Mental Requirements

　　Ability to complete documentation accurately

　　Ability to build mutually beneficial relationships with all management at assigned properties

　　Ability to communicate orally and in writing in clear and straightforward manner

　　Ability to maintain confidentiality

　　Ability to deal with the public in a professional manner

　　Ability to maintain high level of self-motivation

　　Ability to maintain favorable relations with subscribers, vendors and employees within the service area

　　Ability to prioritize and organize effectively

　　Ability to use personal computer and software applications

　　SMD300 2024-28204 2024

　　Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

　　A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

　　Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

　　Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)