Role - Principal Consultant

　　Technology - MS Dynamics 365-Sales, Customer Service, Customer Insights, Field Service, Project Operations, Power Platform, Copilot.

　　Location - Netherlands

　　Compensation - Competitive (including bonus)

　　Job Description:

　　Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

　　At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

　　Your role:

　　As a Principal Consultant, you are an expert at contributing to different phases of the consulting & project implementation lifecycle. You will be involved at every stage of the MS Dynamics Project. you will define the problem, propose, and refine the solution. You will be leading teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

　　Required:

　　• Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost.

　　• Strong hold on MS Dynamics 365 - Sales, Customer Service, Customer Insights, Field Service, Project Operations, Power Platform, Copilot.

　　• Hands on experience on Solution design, data migration design, project plan and requirement analysis , documentation.

　　• Build positive client relationships by developing an understanding of the client's business processes.

　　• Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.

　　• Perform requirements gathering, Business Process Analysis to obtain thorough and detailed understanding of the business needs and break it down to discrete requirement reviewed and agreed upon with client.

　　• Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.

　　• Participate as the functional D365 expert in proposal development and presentations to prospective clients.

　　• Deliver presentations to all levels of management.

　　• Adapt to different end-user learning styles when training, gathering requirements, etc.

　　• Co-ordinate and manage the expectations and relationships with all the internal and external stakeholders of the project.

　　• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.

　　• Assist internal resources with support or pre-sales of Microsoft CRM and related integrations.

　　• Ability to understand and use advance analysis methods to identify and resolve complex client scenarios.

　　• High impact Communication skills

　　• Business Acumen

　　• Customer Orientation

　　• Planning and Co-ordination skills

　　Preferred:

　　• Knowledge of Proposal building methods

　　• Microsoft Dynamics certifications preferred.

　　• Experience in capturing requirements related to internal/external integrations, documentation, and mapping current business processes

　　• Experience and desire to work in a consulting environment that requires regular travel

　　Personal:

　　Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

　　• High analytical skills

　　• A high degree of initiative and flexibility

　　• High customer orientation

　　• High quality awareness

　　About Infosys

　　Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

　　All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer