Job Summary

　　The Maintenance Service Manager is responsible for managing technicians, equipment, and other resources needed to complete individual corporate aircraft projects to ensure the safe completion of work within compliance of 14 CFR Part 145 standards.

　　This person will be responsible for ensuring the technicians use appropriate current technical data, and all aircraft/component work orders scheduled for completion by their assigned personnel falls within the limits of Western Aircraft’s certified repair station ratings. They will also be responsible for budgeting, bidding / forecasting project requirements to ensure quality standards are met and profitability of the department is maintained.

　　Duties & Responsibilities

　　Directly manages multiple projects incorporating maintenance, avionics, and interiors

　　Ensures on time delivery of assigned projects

　　Works with scheduling, parts department, vendors, and department heads to ensure timely coordination of all aspects of assigned projects

　　Acts as customer liaison providing timely information regarding assigned projects

　　Ensures proper documentation of customer approvals

　　Provides accurate invoices to customers

　　Ensures customer accounts are within established credit limits before return to service of aircraft

　　Provides accurate information regarding assigned projects at daily production meetings

　　Works with Job Lead to monitor labor hours versus scripting; if necessary, determines reasons for duration of project, and communicates findings to Production Planning

　　Provides feedback to department heads regarding process improvement

　　Works flexible hours to accommodate arrivals and departures of assigned projects

　　Directly supervises assigned Team Lead Technician

　　Writes annual performance evaluations and disciplinary actions for assigned technicians

　　Indirectly supervises up to 35 technicians at all levels

　　Motivates, mentors, trains, and provides constructive criticism of assigned team members

　　Ensures accuracy of all assigned work orders and closes them in a timely manner

　　Ensures proper care of customer property at all phases of maintenance work

　　Understands and follows all safety procedures

　　Qualifications & Job Requirements

　　Minimum five (5) years’ experience in general aviation

　　Minimum three (3) years’ leadership experience in general aviation

　　Thorough knowledge of aircraft completion, production, and manufacturing operations

　　Familiarity with the industry vendors, regulations, and current procedures for completing interiors on a timely and competitive basis

　　Must be able to read, understand and utilize blueprints in a fabrication business

　　Strong customer service skills

　　Able to rationalize and justify capital expenditures, budgets, business plans

　　Bachelor’s Degree in Aviation, Business Management, Finance, or equivalent work experience preferred

　　FCC license or an FAA Repairman’s Certificate required

　　A&P certifications required

　　Other prerequisites

　　Pass pre-employment drug screen and background check

　　Ability to obtain Airport Issued security badge

　　Valid Driver’s License

　　Work Environment & Physical Requirements

　　Work is performed in an aircraft hangar environment with moderate noise level. The employee is frequently subject to both inside and outside environmental conditions. Constantly requires sufficient personal mobility and physical reflexes such as bending, stooping, kneeling, twisting, and turning to pick parts. Must have ability to lift and move items weighing up to 50 lbs. and 25 lbs. overhead. Available Benefits

　　Medical, dental, vision

　　Short term & Long term Disability - paid 100% by Company

　　Life & Accidental Death and Dismemberment - paid 100% by Company

　　Paid vacation, holidays, sick leave, jury duty, bereavement

　　Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)

　　401K & Roth 401k with employer match

　　Flexible Spending programs

　　Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.

　　Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.