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Mgr-Operations
Mgr-Operations-March 2024
Woodmont Beach
Mar 28, 2026
About Mgr-Operations

  POSITION OVERVIEW:Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and proceduresESSENTIAL JOB DUTIES/RESPONSIBILITIES:1. Lead, educate and develop company employees2. Plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free3. Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight4. Monitor dock to ensure proper loading techniques5. Evaluate and reconfigure route structures and bids based on local tendencies and characteristics6. Conduct safety meetings and facilitate quality groups7. Monitor and analyze all opportunities to cut costs and improve efficiencies8. Assist customers with rate quotes, claim information and setting appointments9. Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.10. Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure11. Communicate with Account Manager(s) to ensure customers' and company's needs are met12. Identify freight moving at incorrect weight and classification13. Ensure all OS&D is identified and processed properly14. Monitor actual performance data and gather information for reporting15. Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy16. Comply with all applicable laws/regulations, as well as company policies/procedures17. Perform other duties as requiredDisclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.QUALIFICATIONS:* Must possess high school diploma or equivalent* Prior management experience preferred* Strong communication skills (written and verbal)* Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred* Able to work in a remote location, taking self-initiative without requiring immediate local supervision* Multi-tasked oriented and possess good organizational skills* Knowledge of Microsoft Office Suite and InternetWORKING CONDITIONS:* Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise* Hours may vary due to operational need* Frequent contact with service center personnel; fast-paced, deadline oriented* Must be able to travel as neededAdditional InformationSalary Range Estimate: Annual Salary: $75,627.00 - $119,491.00This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.Employee Benefits: Medical, Dental & Vision Plans, Employee Assistance Program, Personal/Sick Paid time, Educational Assistance Program, 401(k) Retirement Savings Plan, FedEx Shipping Discount, Vacation (Full Time, Non-Temporary Only), Adoption Assistance Benefit, Lifecare & Lifemart Discount Center.*Vacation (6.6713.34 hours per month based on time in position) & Paid Holidays (8 per year)FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at [email protected] Freight will not discharge or in any other manner discriminate against any employee

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