About the Team

　　The Pre/Post Sale Enablement Team is part of the Merchant Services Organization and our mission is divided into two areas of expertise, Presale and Post sale. For Presale, our team bridges the gap between Sales Teams and Onboarding Teams by bulk creating SFDC records for SMB local Mx’s while also creating Ads and Promos that are sold to the Mx during the onboarding process. For Post Sale, our team creates single and bulk Post Sale records and implements various Post Sale contracts such as marketing activations and commission negotiations. 

　　About the Role

　　In this role, you will implement a variety of Marketing campaigns using tools such as Campaign Manager, SFDC, and JIRA. We work directly with our Sales counterparts as well as Compliance and S&O to ensure all marketing campaigns are compliant and in the best interest of the Mx. You will report into a Team Lead or Supervisor in our Merchant Services organization.

　　You’re excited about this opportunity because you will…

　　Create new Marketing campaigns for our SMB MerchantsPartner across Sales, Quality, Operations, and more teams to ensure a smooth experience for merchantsEnable Merchant Success through accurate and timely updates

　　We’re excited about you because…

　　You have 1+ years of experience, working in a Service or Operations role 

　　You have experience using Google Suite or related software (including data creation / management in Google Sheets)

　　You have experience using SFDC, Campaign Manager, or similar tools.

　　You enjoy creative problem-solving and collaboration to create an excellent backend experience

　　About DoorDash

　　At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

　　DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

　　Our Commitment to Diversity and Inclusion

　　We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

　　Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

　　Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

　　If you need any accommodations, please inform your recruiting contact upon initial connection.