Tek Systems is hiring for Hybrid Healthcare Member Support Specialist to start in February 2024!

　　Job Description

　　Faith based; Christian Organization is looking for Member Support Specialists to join their team:

　　This position is customer service, but also has an aspect of sales. This person will be the first point of contact for members or potential members.

　　Will answer questions or concerns related to the Medi-Share membership guidelines, general provisions of the program, technical support, monthly share payments, etc.

　　Will be taking roughly 50-60 inbound calls per day.

　　Make about 5-10 outbound calls to Providers.

　　Will be provided a script and during these calls to help current and potential members to start but additional training may be required.

　　Will be sending follow up emails/information to potential members to make sure they have all of the information required.

　　This job requires a lot of data entry and multi-tasking between two computer screens.

　　Need someone who is comfortable reading off a script and having the same conversation throughout the day without any issues.

　　Work Environment

　　Hybrid schedule consisting of 3 days in office and 2 days remote.

　　Faith Based, Christian organization.

　　Dress code is business casual.

　　Hours

　　Must be willing/able to work any 8 hour shift between 8 am - 9 pm EST, Monday-Friday

　　Need to be flexible working ANY hours between those hours

　　Full time 40 hours a week

　　Can only miss 16 hours of time during first 9 weeks of training or will be grounds for termination. Ideally no time off within the first 90 days

　　Required Skills & Qualifications

　　At least 2+ years of recent customer service/call center experience

　　Strong job tenure in past positions

　　Strong multi-tasking skills and experience multi-tasking in past positions

　　Ability to work off of multiple computer screens and navigate through multiple systems

　　Ability to work full time, within the required hours

　　Must have strong internet connection to work from home, with wired connection

　　Type 30 WPM

　　Strong internet (10 Mbps or more for Download and Upload, less than 100 Ping)

　　Bilingual (Spanish Speaking) is a plus, but not required

　　Thank you for your time and please apply directly with an updated resume!

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.