Description

Say Hello to Working on the Bright Side

We are Jovia Financial Credit Union. Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast growing culture awaits- come see for yourself.

Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent-- who do the right thing, present a can-do spirit in a culture of fun, fulfilment, advancement and development. Find your joy here, every day.

We give you:

Competitive compensation with paid training

Open communication and an amazingly positive staff

Managers who value input from their employees—we believe in you!

A friendly, inviting work environment

Work that feels like a second home with family events hosted by Jovia!

Leaders who are involved, transparent and coach you

Professional development and a perfect atmosphere for learning

Fun social activities to nurture creativity and teamwork

Business casual dress with annual corporate gear allowance!

Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)

School Loan Repayment Gym Reimbursement (Full Time employees)

Lots of growth and advancement potential

Estimated Salary Range for this Position: $42,164-$49,605

Jovia offers a variable compensation plan which allows employees an opportunity to earn up $3000

A CEO with brilliant vision and aspiration

Want to know why we’re so happy? Click here to learn and meet our CEO! (https://www.youtube.com/watch?v=GEq1AaQCcWE)

Find out what life at Jovia is like ... https://www.jovia.org/life-at-jovia

What you will be doing:

Direct dealing with member and potential members

Support and promote a successful service/sales culture by identifying the needs of the membership and cross-selling the appropriate products.

Efficiently and accurately process transactions (loan payments, transfer of funds)

Research and resolve member concerns

Sufficiently and accurately record information

Efficiently utilize the software system provided to perform member transactions

Engage with members to obtain information and explain available services to meet their financial needs.

What we need from you:

Bachelor’s degree or minimum of 18 months of relevant experience in the financial industry or in a customer service

Previous banking or financial services experience

Desire to provide outstanding member service

Ability to discuss products and services

Professional appearance coupled with an enthusiastic, assertive personality.

Self-motivated

Strong computer skills

Excellent communication skills

Thorough knowledge of negotiable instruments

Dependable (arrive to work on time as scheduled)

Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)