Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.SM

　　This position performs a full range of administrative medical support services while ensuring the highest level of patient care and satisfaction.

　　Department: Cardiology

　　Location: 123 Summer St, Worcester, MA

　　Schedule: Full time, Monday - Friday, 8:00AM - 5:30PM

　　Primary Responsibilities:

　　Acts as a patient advocate and liaison in coordinating healthcare services by partnering with a care team (Nurses, Providers, and Medical Assistants) Verifies patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling system Collection of patient co-payments and other outstanding balances, maintaining a daily cash deposit as needed Addresses patient-care related telephone calls via an incoming work queue aligning with department metrics Documents appropriate information in patient's charts using an electronic medical records system Completes and maintains physician's schedules, coordinating patient visits and medical procedures Ensures insurance authorizations are obtained and services are covered in full, communicating information with patients as needed Comfortable working in a face pace environment

　　You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

　　Required Qualifications:

　　High School Diploma/GED (or higher) 1+ year of experience working in medical office Intermediate level of proficiency with use of PC, typing capabilities, and comfort with various software applications such as Microsoft Word and Outlook

　　Preferred Qualifications:

　　1+ year of customer service experience Specialized medical secretarial / medical office training Experience utilizing electronic medical records (EPIC)

　　At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

　　Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　　UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

　　#RPO, #RED