ESSENTIAL DUTIES AND RESPONSIBILITIES

　　The Medical Records Coordinator is responsible for managing all Emergency Medical Records (EMR) databases, ensuring all medical orders are quality-checked to meet State guidelines and comply with RiseBoro policies and procedures. Additionally, they ensure timely and accurate receipt of all medical orders to ensure continuity of services. Specific duties and responsibilities include:

　　Ensure client physician/provider credentials are appropriately added to the SAMS (EMR) database via New York State Education Department guidelines

　　Verify and update accurate records of the physician’s/provider’s license are checked in the EMR weeklyi.e., identify expired or revoked providers licenses, etc.

　　Verify all necessary provider information regularly i.e. (weekly, monthy?) National Provider Identification (NPI) number and practice address

　　Add the physician information into the EMR system

　　Ensure the accuracy of all patient information i.e. medical order forms

　　Track medical order forms to ensure proper receipt, signature within the appropriate timeframe, and return to provider per DOH requirements

　　Identify and communicate all outstanding medical order forms or form discrepancies with the Director of Patient Services i.e. name, address, license, and NPI number

　　Maintain communication with all relevant parties to expedite the processing of the medical order forms

　　Assist with clinical projects involving internal and external requests for information/audits; ensure all information complies with HIPAA rules and regulations

　　Scan and manually file all documents into the patient's electronic medical record (EMR)

　　All other related duties as assigned

　　COMPETENCIES

　　Demonstrated experience in the homecare or related field required

　　Bilingual English/Spanish speaker preferred

　　Knowledge of HCPLUS, Human Resources Administration (HRA) Long-term Web application, SANDATA/SAM, HHA Exchange, or similar home care platforms preferred

　　Knowledge of home care concepts, practices, and procedures within an LHCSA

　　Excellent interpersonal and customer service skills

　　Ability to troubleshoot and problem-solve issues as they arise

　　Excellent oral and written communication skills

　　Ability to effectively multi-task, follow up processes, and use independent judgment to produce quality work on time

　　Excellent organizational skills with attention to detail

　　Ability to be flexible and adaptable

　　Ability to maintain confidentiality at all times

　　Commitment to RiseBoro’s mission, vision, and values

　　Experience in Microsoft Office Suite; working knowledge of Homecare related databases preferred

　　Ability to exercise good judgment and maintain confidentiality, particularly with client information

　　EDUCATION AND EXPERIENCE

　　High School diploma or equivalent required, with a minimum of two (2) years of professional work experience in healthcare, homecare, or human services preferred

　　Associate degree with a minimum of one (1) year of professional work experience in healthcare, homecare, or human services preferred

　　Any combination equivalent to education and experience that provides the required knowledge and skills may be considered qualifying.

　　EEO/Affirmative Action Policy Statement

　　It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.