About Rotech

　　Rotech Healthcare Inc. is a national leader in providing ventilators,oxygen, sleep apnea treatment, wound care solutions, diabetic solutionsand home medical equipment. We help patients lead a more comfortable andproductive life by keeping them engaged in their care and empowering them tomanage their health and treatment at home. Rotech provides high qualitymedical products, services and outstanding customer care through hundreds oflocations across 45 states. For additional information, visit our companyhomepOverview and Responsibilities

　　Job SummaryWe are seeking a dedicated Customer Service Technician to join our team. Inthis position, you are responsible as needed for the delivery, set up,and maintenance of medical equipment, oxygen, and supplies, and theinstruction to patients and/or caregivers concerning proper use andmaintenance of equipment. Position is also responsible as needed for providingcustomer service over the phone and in-person to patients and referralsources. In the State of CO this position pays between $17/hr-$23/hrdepending on related experience (Co Springs $20-$23 &Denver-Lakewood-Westminster $20-$23.50). In office work, field workand after h

　　Essential Job Duties and Responsibilities(Reasonable accommodations may be made to enable individuals withdisabilities to perform these essential functions. Please note this jobdescription is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required of the employee forthis job. Duties, responsibilities and activities may change at any timewith or without notice.)Adheres to company policies and procedures in regards to using personnelprotective safety equipmentAssists with updating respiratory gridAvailable for on-call assignments as neededCompletes all necessary delivery forms and paperwork including, but notlimited to invoices, work orders, manifests and logs, patient careinstructions, route sheets, etc.Coordinates verification of Medicare, Medicaid, and private insurancecoverage informationDelivers, sets up and maintains equipment at the delivery address usingcompany vehicleDevelops and maintains working knowledge of current products and servicesoffered by the company and all applicable governmental regulationsEducates the patient and/or caregiver on the safe use and maintenance of thedelivered itemsMaintains assigned company vehicle in a clean and safe working conditionMaintains referral logManages all aspects of intake: answering the phone and receiving faxes,collecting patient and referral source information, data input into IMBS,printing tickets, assembling charts and processing paperworkMonitors office suppliesObserves additional needs that the patient may have and reports same duringmorning meetingPrepares CMNs/SOPs for Sales Reps and documents on tracking logPrepares complete and accurate files for Billing DepartmentPrepares tickets for daily routesProvides service for walk-in patientsReports equipment hazards and/or product incidents as requiredWorks with location personnel to coordinate deliveriesPerforms other duties as assignedTravelTravel via company vehicle required to patient's homes for set-ups andreoccurring deliveryQualifications

　　Employment is contingent onBackground investigation (company-wide)Drug screen (when applicable for the position)Valid driver's license in state of residence with a clean driving record(when applicable for the position)Required Education and/or ExperienceHigh school diploma or GED equivalent, requiredPreferred Education and/or ExperienceExperience with medical equipment, preferredOne year of related work experience, preferredMedical terminology, preferredSkills and CompetenciesAccurately perform simple mathematical calculationsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written,listening and visual)Maintain confidentiality, discretion and caution when handling sensitiveinformationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solvingskillsWork independently and as part of a... For full info follow application link.

　　EmployerFemales,andIndividualswith Disabilities

　　Rotech Healthcare Inc.recruits, employs, trains, promotes, transfers,separates from employment andcompensates employees without regard tomembership in, association