About Rotech

　　Rotech Healthcare Inc. is a national leader in providing ventilators,oxygen, sleep apnea treatment, wound care solutions, diabetic solutionsand home medical equipment. We help patients lead a more comfortable andproductive life by keeping them engaged in their care and empowering them tomanage their health and treatment at home. Rotech provides high qualitymedical products, services and outstanding customer care through hundreds oflocations across 45 states. For additional information, visit our companyhomepOverview and Responsibilities

　　Job SummaryWe are seeking a dedicated Customer Service Representative to join our team.In this position, you are responsible for performing all tasks andcommunication related to intake of patient information concerning the serviceof durable medical equipment and respiratory products and supplies withpatients/clients, co-workers, and referral sources as it relates topatient services and third party reimbursement. In the State of CO thisposition pays between $15/hr-$23/hr depending on related experience(Co Springs $20-$22 & Denver-Lakewood-Westminster $20-$22.50)

　　Essential Job Duties and Responsibilities(Reasonable accommodations may be made to enable individuals withdisabilities to perform these essential functions. Please note this jobdescription is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required of the employee forthis job. Duties, responsibilities and activities may change at any timewith or without notice.)Assists with updating respiratory gridClears previous day's route and checks all paperwork for accuracy andcompletenessCommunicates with patients/clients and referral sources both verbally and inwriting to ensure patient/client questions and concerns are processed in atimely mannerCompletes SOPs/CMNs and documents on tracking logComplies with all applicable company policies and procedures to meet JCAHO andcompany standardsCoordinates all patient information, processes paperwork, includingpreparation of file for Billing Department, and completes batch reports forUPS deliveriesMaintains referral logMonitors office suppliesPrepares deposit for location on a weekly basisPrepares invoices for next day routesProcesses paperwork-confirms tickets, inputs new patient set-ups, andassembles chartsProvides service for all retail/walk-in equipment requestsProvides technical assistance to customersVerifies Medicare, Medicaid, and private insurance coverage informationWorks with outside agencies to resolve customer issuesMay be required to cover on call, drive a company vehicle and makedeliveries to patient's homesPerforms other duties as assignedQualifications

　　Employment is contingent onBackground investigation (company-wide)Drug screen (when applicable for the position)Valid driver's license in state of residence with a clean driving record(when applicable for the position)Required Education and/or ExperienceHigh school diploma or GED equivalent, requiredPreferred Education and/or ExperienceExperience with medical equipment, preferredExperience with medical billing practices and of billing reimbursement,preferredExperience in medical field and administrative record management, preferredOne year of related work experience, preferredMedical terminology, preferredSkills and CompetenciesAccurately perform simple mathematical calculationsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written,listening and visual)Maintain confidentiality, discretion and caution when handling sensitiveinformationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solvingskillsWork independently and as part of a teamMachines, Equipment and Technical AbilitiesEmail tra smission and communicationInternet navigation and researchMicrosoft applications;... For full info follow application link.

　　EmployerFemales,andIndividualswith Disabilities

　　Rotech Healthcare Inc.recruits, employs, trains, promotes, transfers,separates from employment andcompensates employees without regard tomembership in, associationwith, or perception of race,color, age, gender, genderidentity, religion, creed, national origin, ancestry,