About Akron Children's HospitalAkron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at .OUR PROMISESTo treat every child as we would our ownTo treat others as they would like to be treatedTo turn no child away for any reasonWe are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.Full Time40 Hours/WeekMonday - Friday, 7:30am - 4:00pmOnsite, 5 days/week$2,000 Sign on bonus [taxable] availableSummary:The Medical Assistant II role provides Proficient level clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse and assist with training needs within scope.Responsibilities:Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedureCollects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed NurseCollects, processes, and submits laboratory specimens in accordance with policy and procedureCommunicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processesAccurate and timely documentation of care within EPIC systemPerforms point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as neededPerforms clinical duties that are department specific such as POCT, hearing and vision screenings, and any other proceduresPerforms routine task and general office duties such as faxing, copying, filing, etc. as neededCleans, stocks, and prepares examination roomsDevelops and maintains positive relationships with patients, families, and colleaguesTriage work related issues with little assist from proper hierarchyActively participates in departmental process improvement projectsFollows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff membersOther duties assignedOther information:Technical ExpertiseExperience in phlebotomy is preferredKnowledge of and experience in medical terminology is requiredExperience working in healthcare environment is preferredExperience working in Microsoft Office (Outlook, Excel, Word) or similar software is requiredExperience working in electronic medical record (i.e., EPIC) or similar software is preferredEducation and ExperienceEducation: High School Diploma or equivalent is requiredCompletion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is requiredCertification: Medical Assistant certification preferredYears of relevant experience: Minimum of 6 (six) months of experience require