We make a difference - in your community and in your career.

　　Medical Assistant with Phlebotomy Experience Strongly Preferred

　　Riverside is seeking a passionate clinician to join our Community Behavioral Health Center (CBHC) team in Milford! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!

　　The Medical Assistant is responsible for managing the flow of information, communication, and data in the CBHC administrative office for those tasks related to supporting medical staff. The Medical Assistant will also provide clinical support, maintain, and organize necessary databases and files, and perform general reception and clerical duties to enhance the efficient operation of the program.

　　Among other assigned tasks, the Medical Assistant will be responsible for:

　　Answer telephones, screen and direct calls to the appropriate individuals.

　　Greet and direct visitors to the appropriate program/individual.

　　Request medical records from outside sources as needed.

　　Collect consumer payments and maintain client ledgers daily, as needed.

　　Complete all required administrative documentation in a timely fashion and maintain consumer record files in accordance with quality assurance standards.

　　Assist psychiatric staff by scheduling appointments for medication visits and assisting with medical documentation.

　　Provide support to Psychiatrist and NPs by communicating with clients served regarding scheduling, referrals, questions and problem solving.

　　Obtain vital signs and metrics as needed and requested by medical staff (e.g. height/weight, blood pressure, heart rate, temperature, etc.)

　　Maintain temperature logs as needed for refrigerated medications.

　　Collaborate with coworkers in sharing workload.

　　Attend supervision and utilize scheduled individual and/or peer supervision meetings. Bring issues of concern and/or importance to supervisor for consultation. Come prepared to supervision and utilize supervisor’s feedback constructively to improve skills and/or modify behavior as needed.

　　Maintain a safe and clean work environment.

　　Schedule: Full Time – 40 hours per week; Flexible 10 or 12 hour shifts available; great work-life balance opportunity to work 3 or 4 day work week

　　Pay Rate: $22.66/hourly, plus $3/hour differential for phlebotomy experience, and $8/hour differential on weekends

　　Why You'll Love Riverside

　　We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

　　Benefits include:

　　Comprehensive, high-quality health, dental, and vision insurance options

　　Flexible Spending Accounts – both medical and dependent care

　　Eleven paid holidays

　　Separate accruals for vacation (increases with tenure), personal, and sick time

　　Tax-deferred 403(b) retirement savings plan with employer match

　　Employee Assistance Plan / Travel Assistance Plan

　　Employee bonus for referrals resulting in hiring

　　Discounts to movie theaters, sporting, and entertainment events

　　Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

　　Learn more about our benefits and culture:

　　Our Benefits (https://www.riversidecc.org/careers/employee-benefits/)

　　Our Culture

　　Hear what employees think about working for Riverside! (https://www.youtube.com/watch?v=yh5_qJ-SZ7o)

　　Required Skills

　　Strong verbal communication skills.

　　Highly organized and detail oriented.

　　Minimum of three years proven experience using Microsoft Office programs including Microsoft Word, Outlook, Excel and Access preferred.

　　Valid driver’s license and regular access to a reliable vehicle (may be required, depending on program location).

　　Required Experience

　　High School degree required with some college coursework preferred.

　　Valid Massachusetts Medical Assistance license.

　　One to two years of experience in an office environment.

　　Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from minorities. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.