Agency Profile: Spectrum Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

　　Full-time: 34 North Main Street, Warsaw, NY

　　JOB DESCRIPTION:

　　To provide clinical support services to Nursing Services.

　　ESSENTIAL FUNCTIONS:

　　Knowledge and demonstration of agency core values in day-to-day activities.

　　Ability to work effectively with individuals from a variety of cultural and ethnic backgrounds.

　　Demonstrates the ability to effectively use technology and appropriate use of support.

　　Providing compassionate patient support and care, attention, and assistance during office visits

　　Coordinating daily office activities, greeting individuals, and checking individuals in for their appointments

　　Gathering data and documenting information in EMR and reporting any concerns to nursing leadership

　　Obtaining and recording vital signs

　　Drawing blood as needed, when fully trained to do so.

　　Assist with managing medline calls, obtains necessary information for nursing staff to follow through clinically with the individuals needs

　　Maintains contact with individuals to assure outcome of medline request are completed

　　Maintains a central reference point for medline issues for updates/status changes

　　Obtaining prior authorizations

　　Obtains PMP documentation as needed for medication review

　　Looking up HealtheLink documents as requested

　　Performs clinical activities as assigned

　　Performs data/spreadsheet, faxing, scanning etc for information flow

　　Runs reports as requested by Nursing leadership

　　SKILLS:

　　Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work and have access to helpful adequate, competent, and continuous supports and services.

　　Must possess skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness and respect for individual’s rights and personal preference in treatment are essential

　　Work effectively on multiple tasks concurrently

　　Present a strong professional image

　　Exercise exceptionally good judgment

　　Exceptional interpersonal skills, judgment, and decision-making skills

　　Must possess excellent oral and written communication skills in English

　　Proficient in the use of computer software such as MSWord, Excel, Outlook, etc.

　　Additional duties as assigned.

　　EDUCATION REQUIREMENTS:

　　High School Diploma or GED

　　EXPERIENCE:

　　1 year preferred

　　LICENSURE/CERTIFICATE:

　　Applicable Certification/Degree in Medical Assisting Preferred but not required

　　Must possess a valid Driver’s License with a satisfactory driving record and possess a personal vehicle for job requirement.

　　COMPENSATION: $17.46 - $22.26/hr