Description We are seeking a Medical Administrator for our healthcare operations in Winchester, Massachusetts. This role involves providing efficient customer service, handling customer inquiries, resolving complaints, and processing orders in a timely and accurate manner. The successful candidate will be expected to interact with customers, provide information about our products and services, and ensure the smooth running of our administrative processes.

Responsibilities:

• Develop a comprehensive understanding of all medical products we carry

• Familiarize yourself with company policies, procedures, standards, and training programs

• Use the Allscripts and other medical software proficiently

• Properly intake customer orders and ensure they are processed according to procedure

• Verify insurance coverage and eligibility for customers

• Handle customer complaints professionally using problem-solving skills

• Process work orders, necessary paperwork, and prescriptions for physicians

• Arrange convenient delivery or pickup times with patients and caregivers

• Maintain up-to-date patient files and information

• Participate in company training programs

• Demonstrate excellent oral and written communication skills

• Use clinical trial operations and healthcare.gov systems to facilitate administrative tasks

• Ensure compliance with all relevant regulations and standards. Requirements • Proficiency in Allscripts and other medical software

• Experience with medical billing functions

• Familiarity with clinical trial operations

• Demonstrated understanding of compliance in a medical setting

• Ability to navigate and utilize HealthCare.gov effectively

• Experience in a medical front office environment

• Strong administrative and organizational skills

• Excellent communication and interpersonal skills

• Ability to handle sensitive information confidentially

• Familiarity with electronic health records systems

• Proficient in Microsoft Office Suite, especially Excel and Word

• Ability to work in a fast-paced environment and prioritize tasks

• Excellent problem-solving skills and attention to detail

• Ability to work independently and as part of a team.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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