Title: Mechanical Field Service Technician

Location: Arlington Heights, IL

Type: Contract-to-Permanent

Travel Required: Up to 75%

Pay Rate: $37.00 - $44.00 per hour (+ travel bonus)

Mechanical Field Service Technician Summary:

Kelly® Engineering is seeking a Mechanical Field Service Technician for a contract-to-permanent position at an innovative client specializing in advanced automation solutions for the medical device and pharmaceutical industries in Rolling Meadows, IL. If you are passionate about shaping the world we live in and are ready to reengineer your future, trust the experts at hiring experts.

Overview

Our client, a division of a global enterprise renowned for their commitment to quality and innovation, designs, builds, and services critical automated solutions for the life sciences sector. Their mission is to enhance the quality of life through state-of-the-art technologies that support precision and reliability. This is your chance to join a team dedicated to creating a meaningful impact in an industry where every detail matters.

The Mechanical Field Service Technician plays a pivotal role in ensuring customer satisfaction by repairing and servicing equipment at client facilities, both domestically and internationally. This position is ideal for a hands-on professional with a strong mechanical and electrical background who enjoys solving challenges and building lasting client relationships.

Responsibilities:

Troubleshoot, repair, and maintain mechanical and electrical equipment at customer facilities.

Provide technical assistance remotely when possible.

Collaborate with suppliers to resolve technical issues on-site.

Travel to domestic and international customer locations.

Identify and recommend repairs or replacements for equipment.

Adhere to customer safety and plant regulations during site visits.

Prepare and submit detailed service and expense reports promptly.

Conduct follow-up calls to confirm problem resolution and coordinate future service needs.

Manage warranty and non-warranty claims with customers.

Stay updated on current products and equipment.

Participate in on-call support on a rotational basis.

Meet or exceed customer expectations efficiently.

Assist internal teams and undertake additional assignments as directed by management.

Qualifications :

High school diploma or GED; additional tool and die training or TMA certification preferred.

3-6 years of hands-on experience in a mechanical/electrical environment.

Proficiency with hand tools, voltage/pressure meters, and measuring devices.

Ability to read and interpret electrical and mechanical drawings and manuals.

Strong interpersonal and communication skills.

Proficient in Microsoft Word and Excel.

Demonstrated ability to work effectively under pressure and in multi-disciplinary environments.

Experience in customer interaction and problem resolution.

Job Specifications:

Physical requirements include standing, walking, bending, and lifting up to 50 pounds.

Visual and auditory acuity necessary for understanding written and verbal instructions.

Exposure to manufacturing environments with occasional high noise levels and physical hazards.

Ability to wear PPE for extended periods.

What happens next:

Once you apply, you’ll proceed to the next steps if your skills and experience align with the position. But don’t worry – even if this position doesn’t work out, you’re still in the Kelly Engineering network. That means our team of expert engineering recruiters will have access to your profile, making your opportunities limitless.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.