Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.

　　Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.

　　Follows up on contacts from clients.

　　Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.

　　Acts to address client concerns and to resolve client issues.

　　Provides technical assistance to clients in reference to product inspection and follow-up services. Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.

　　Is familiar with applicable standards, company manuals and appropriate technical literature.

　　Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.

　　Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering assistants and establishing completion dates.

　　Coordinates administrative aspects of project management.

　　May serve as Project Handler of record and/or Reviewer of record as assigned.

　　Communicates project status and results to clients through frequent contact and by preparing reports.

　　Prepares Follow-Up Service Procedures and information pages.

　　Integrates continuous improvement concepts and techniques into all aspects of the job.

　　Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.

　　Assists in the development of UL requirements.

　　Assists in developing special test methods and test equipment.

　　Analyzes test program for adequacy and sequence.

　　May coordinate and/or perform File Reviews, as directed.

　　May represent UL at industry related functions such as seminars and trade shown. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

　　Performs other duties as directed.

　　University Degree in Materials Engineering, Chemical Engineering, Mechanical Engineering, or Electrical Engineering required.

　　Strong written and oral communication.

　　Proficiency in Microsoft Office Suite.

　　Project management experience preferred.

　　Customer service experience preferred.

　　Ability to work hybrid.

　　What you'll experience working at UL:

　　Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.

　　People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.

　　Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.

　　Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

　　Total Rewards: In the US, we provide lots of great benefits for our employees are their families. From Volunteer Days off to 401k match and retirement contribution benefits to flexible work location & schedule options we look to support our employees no matter what stage in life they are experiencing.

　　Learn More:

　　Curious? To learn more about us and the work we do, visit our company page www.UL.com

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　　A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

　　The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

　　We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

　　From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

　　Mission: Working for a safer world

　　UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

　　Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.