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Material Support Agent
Material Support Agent-March 2024
Oakland
Mar 28, 2026
About Material Support Agent

  Description

  At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

  Position Summary*Hawaiian Airlines is looking for a Material Support Agent to join our Supply Operation in Oakland. This position requires strong computer proficiency with a mix of physicality to get the job done. Training for the position may require travel to Honolulu.

  Key Responsibilities*

  Receives, issues and credits parts and materials

  Prepares proper documents and enters all necessary transactions in TRAX

  Receives, unloads, unpacks, checks and identifies all incoming material

  Stores all parts and material after ensuring proper packaging and labeling

  Processes outgoing material

  Assembles kits required for aircraft checks

  Performs monthly shelf-life checks and physical inventory counts

  Must meet qualifications as required in lower level classifications

  Minimum Requirements*

  Must have a valid driver’s license

  Must be able to obtain proper restricted area clearances (SIDA, Customs)

  Must have or able to obtain a valid ramp license

  Must be certified to operate a forklift or obtain certification within 30 days of hire

  Must be able to lift up to 70 lbs

  Must be able to demonstrate ability to type 30 wpm

  Must be able to learn and demonstrate ability using the Maintenance Inventory Management system (TRAX) and other computer systems as necessary

  High school diploma or equivalent

  / **Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn./

  / * In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace./

  / At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success./

  / Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $16.93 w/ Health insurance or $19.44 w/o Health Insurance./

  Preferred Qualifications*

  Previous experience with TRAX

  Experience with inventory management

  Experience in lean or other continuous improvement environments

  *

  *

  About Hawaiian Airlines*

  Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

  Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped /Travel + Leisure’s World’s Best/ list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

  The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

  Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

  For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  Qualifications

  Licenses & Certifications

  Required

  AOA

  Drivers License

  Ramp License

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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