About the role

　　The Client Service role will be responsible for the successful oversight, maintenance & execution of the client service required to provide market risk, liquidity and ESG management services. The individual will have a key role in the client service team, responsible for the delivery of risk analytics. This will involve developing key client relationships as well as responsibility for the delivery of risk reporting to the client. The role will also involve coordinating initiatives in the areas of data governance, KPI oversight, client communication, client onboarding. Additionally emphasis will be given on supporting pre-sales & sales activities and working closely with Business Development teams in the region

　　This position is a hybrid role with 2 days in the office per week, which you can perform in our offices in Krakow or Gdansk. During the onboarding time it is important to us that you will be available fully in the office, what will help us to prepare you well to your work. Working hours: 10 AM - 6 PM.

　　Your new role

　　As a Market Risk Client Service Manageryou will:

　　Build and manage relationships with clients to ensure client satisfaction.Provide support & address both client and internal inquiries; demonstrate firm understanding of the product to end users.Build and maintain relationship with key stakeholders including Business Development, Relationship Management, Product Management, Operations etc.Manage various risk measures including market risk, liquidity, stress testing, back-testing and ESG.Support pre-sales & sales activities by working closely with Business Development teams.Work with Product teams to maintain & develop regulatory reporting solutions.Plays key role in the planning & development of key client requirements.Assist on specifying new functionality to provide a greater user experience for clients and internal users.Support & participate on training market risk analysts and other front-line users on system's functionality.Other project-based tasks as required.

　　What we value

　　Desired experience and qualifications:

　　Degree in Finance/Economics or related field.FRM or CFA qualification an advantage.Typically 7+ years of experience in Financial Services, including experience in client facing or relationship management roles.Strong mathematical and quantitative skills.Strong understanding of risk management techniques including VaR, Stress Testing & Exposures.Proven interpersonal skills with an ability to influence and work with all levels of seniority, cultivating trust-based relationships.Strong analytical and problem-solving skills with demonstrated ability to handle complex and sensitive issues.Full professional proficiency in written and oral English with ability to tailor messaging to the audience.Strong familiarity with financial products and data.Familiarity with US and EU regulatory risk reporting an asset.

　　We offer

　　Permanent contract of employment from day oneAdditional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)Gold medical package for employees and their families (partner and children)Premium life insurance package and private pension planEmployee savings planMultisport CardWide range of soft skills training, technical workshops, language classes and development programsOpportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choiceVariety of well-being programsTechnical or leadership career pathway

　　Are you the right candidate? Yes!

　　We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

　　About State Street

　　What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

　　Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

　　Inclusion, Diversity and Social Responsibility.We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

　　State Street is an equal opportunity and affirmative action employer.

　　Discover more at StateStreet.com/careers