If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.Job area:ManagerialDSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: USA - Kent, 228th St SouthSeatte, WADivision:Air & SeaUSJob Posting Title: Manager, Warehouse OperationsTime Type: Full TimeSummaryPrimary duty of the Warehouse Operations Manager is to ensure management of daily operations of the warehouse (including but not limited to and where applicable based on each facility - import & export cross-dock activity, distribution activity, storage activity, etc). Operations Manager should be well versed in all aspects of the operations within the facility and able to measure individual and team performance standards and productivity. Operations Manager should also be able to manage staff development of the respective departments within the warehouse through active recruitment, training, and quality management activitiesDuties and ResponsibilitiesProvide responsible supervision and control for all department activities.Work with warehouse manager to establish long- and short-term business plans, objectives, and goals for department.Manage development and growth of the warehouse including but not limited to personnel, financial reporting, activity reporting, etc.Actively review and manage performance statistics.Manage staff development through recruitment and training efforts.Adhere to all company policies, procedures, and guidelines, such as Code of Conduct, assigned work schedules, and attendance requirements.Effectively manage any issues that arise within scope of responsibility.Identify and communicate to Warehouse Manager any unresolved issues or risks before they materially impact the Company.Work closely with other departments to deliver a high level of service to internal audience and / or customers.Maintain a high degree of motivation in team to retain focus on providing the highest levels of customer satisfaction.Develop relevant metrics to measure department performance.May be required to train new employees in systems, at the facilityCollaborate closely with local, regional, and national staff to coordinate approved initiatives and activitiesWork well in a complex matrix organization.Work well in a global environment where client business can span multiple continentsWork effectively via phone, fax, email, and web conference.Perform other duties as assignedEducational background / Work experienceBachelor's degree or equivalent required.A minimum of eight years increasingly responsible international transportation industry experience preferredSkills & CompetenciesExcellent verbal communication skills and past customer service experience are required, as work includes extensive phone contact with carriers and other parties concerning the warehouse operations processes.The ability to organize, prepare, and assemble documents or reports containing data from several sources.The ability to use Company-s