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Manager, Technology Transformation, GPO OTC
Manager, Technology Transformation, GPO OTC-November 2024
San Francisco
Nov 4, 2025
ABOUT UBER
At Uber, we reimagine the way the world moves for the better.
10,000+ employees
Technology
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About Manager, Technology Transformation, GPO OTC

  In Finance Operations, we work hand-in-hand with leaders across the company to ensure smooth, disciplined execution of strategic business objectives. We provide end-to-end assistance to support Uber globally across procure to pay; strategic sourcing, logistics, and supply chain; contingent workforce; B2B order to cash; payroll; travel, expense, and business visas; intelligent automation; and F&A shared services. This position is a hybrid role (in office 50% of the time) and you must be located in or willing to relocate to Dallas, Chicago or San Francisco.

  About the Role

  We are looking to hire a technology manager of transformation to join our Order to Cash Global Process Owner team. As a key member of our GPO team, you will play a crucial role in leading and driving the transformation of our OTC processes and systems. You will also lead global projects in a very fast-growing and changing environment. This person will drive the execution of transformational projects by applying their technology transformation expertise, collaborating with partners across the organization, and defining business processes that improve automation, control adherence, standardization, and simplicity.

  The GPO OTC Technology Transformation Manager reports to the Head of the OTC Global Process Owners (GPO), and is a core member of the GPO Module Leadership Team, within the broader Order to Cash Organization at Uber Technologies Inc (UTI), a component of the broader Finance Operations Group.

  What You'll Do

  This role will be focused on driving operational scale, technology transformation, as well as business growth through high impact solution designIn this role, you will learn the business inside-out, develop roadmaps, test & learn, and drive outcomes for our global sales teams & customersAdditionally, you will cultivate strong relationships and collaborate cross-functionally with business leaders, Sales Systems Engineering, Data Science, Business Operations, Product, and vendors to find opportunities, design, and deliver resultsDesign and deploy internal tool strategies; create and lead multi-quarter roadmapsDevelop and communicate current and future state business processes, data flows and process diagrams, user journeys and workflowsIdentify and holistically assess both data and process problems as well as business needs to create recommendationsQuantify and evaluate business/user impact to inform prioritization across new use cases, tasks, defects, and enhancementsPropose solutions to improve productivity, decrease overall complexity, minimize technical debt, and enable better data integrityBuild and maintain project trackers as well as communication channels to effectively manage actions to meet deadlines while building at high velocityRegularly assess and communicate project constraints or risks globally; identify project dependencies and mitigation plansInfluence change management strategies and be responsible for deploying, where applicableBuild cross-functional relationships and partner effectively with other teams for collaborative opportunities

  Basic Qualifications

  5+ Years of Professional ExperienceBA/BS

  Preferred Qualifications

  Extensive experience (10+ Years) of professional experience in technology transformation, OTC operations, or a similar role, with a proven track record of delivering successful projects and driving improvements in executionBA/BS or equivalent experience in Accounting, Finance, or EngineeringCPA/MBAExcellent communication skills, and evidenced ability to communicate with varied audiences in making the complex simple. Proven track record in consulting and influencing with internal business clients, external customers, and a wide range of external service providers, including Business Process Outsourced (BPO)Ability to motivate change and improve the end-to-end processes with a strong, proven track record in business process re-engineering and systems analysis. Demonstrate strong influential collaboration skills with leadership in a fast-paced changing environmentA sharp sense of the broader picture, the ability to think strategically and connect the end-to-end scope to design ad hoc process and Policies to support in a fluid and efficient way the aspirations and strategies of the LOBsCompelling leadership capabilities evidenced by the ability to gain the trust of partners, negotiate with, influence, and motivate a diverse group of partners of varying levelsSenior end-to-end Project management experience coupled with world-class expertise on both Credit & Collections. Formal Agile and/or Six Sigma certifications are an advantageERP Implementation experienceExperience working in a high-growth, high-volume organizationExperience implementing OTC systems and cross functional processesFamiliarity with ERP and OTC software solutions such as Oracle, Salesforce, eRam, FisGetPaid, Billtrust, etc.Strong quantitative skills and extended experience in data analytics, with a problem-solving and solution-oriented approachStrong understanding of internal controls, including Sarbanes Oxley complianceExperience or active exposure to advanced technologies e.g., Machine Learning, AI, RPA etc. is a mustFactoring the diverse and international environment, fluency in several languages is an advantage

  At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

  We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.

  Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

  If you have a disability or special need that requires accommodation, please let us know by completing this form.

  For Chicago, IL-based roles: The base salary range for this role is $114,000 per year - $127,000 per year.

  For Dallas, TX-based roles: The base salary range for this role is $114,000 per year - $127,000 per year.

  For San Francisco, CA-based roles: The base salary range for this role is $127,000 per year - $141,000 per year.

  For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

  Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

  Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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