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Manager, Talent Operations
Manager, Talent Operations-March 2024
Richmond
Mar 27, 2026
About Manager, Talent Operations

  Your Future Evolves Here

  Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

  Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

  Join Evolent for the mission. Stay for the culture.

  What You’ll Be Doing:

  The Manager, Talent Operations will play a critical role in the continuous evolution of organization. They will lead a talented team and have a significant impact across the organization thru administration simplification, leveraging modern practices and utilizing technology (such as Workday) to streamline our people processes at scale.

  Qualified candidates will have previous people leadership experience, an extensive background in Talent/HR Operations, and have success providing digitized HR services to mid-to-large sized organizations.

  Collaboration Opportunities

  This role will be part of a mid-sized Talent Operations team and lead have approximately 4 – 6 direct reports. They will have a direct reporting line to the Director, Talent Operations. In addition, this role will primarily support a US employee base, but may occasionally work with International team members as well. They will interact with professionals along the professional spectrum up to senior leadership, as well across different functional domains. We are a 100% remote organization, so a comfort level in collaborating in a remote/ digital environment is critical to success.

  The day-to-day:

  Deliver simplified, digitized, and timely HR services to Evolent’s employees, managers, and leaders

  Drive simplification, scalability, and automation of HR processes and services

  Build and automate SLAs for HR cases via the case management tool and proactively manage through a HR Operations scorecard

  Partner with the technology team and drive continuous improvements by effectively leveraging HRIS (Workday), LMS, and other technologies

  Liaise with functional leaders inside and outside HR to gather feedback regarding process improvements and special projects

  Proactively work with Internal Audit, Payroll, Compensation and other teams to ensure compliance to HR audit requirements

  Partner with HR Compliance and Legal teams to ensure adherence of HR processes to federal and state laws

  Lead HR processes during M&As; Build and manage HR M&A playbook

  Manage vendor relationships and support vendor selection, as needed

  Effectively lead a team of HR professionals helping them execute on the broader team objectives while supporting their training and development goals

  What your bring:

  5+ years progressive HR leadership experience (including some formal people leadership experience), with meaningful experience in Talent/HR Operations.

  3+ years experience in Workday HCM platform

  Deep experience in HR Operations

  Ability to thrive in an ambiguous and high-growth environment

  Deep knowledge of HR policies, procedures, and federal/state legislation related to employment practices and general HR administration

  Strong leadership and communication skills with demonstrated capabilities in successfully interacting with diverse business and HR leaders

  Experience in Microsoft tools including Excel, Word, and PowerPoint

  Finishing Touches (Preferred):

  Analytical and continuous improvement mindset that can proactively identify and solve problems

  Strong project management and organizational skills

  Experience building a high-performance HR team

  Bachelor’s degree preferred

  Technical Requirements:

  We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

  Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] for further assistance.

  The expected base salary/wage range for this position is $80,000 - 100,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

  Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

  For more insights about Evolent Health, click on Life At Evolent (https://www.evolent.com/) to learn more!

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