Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

　　The Royal Caribbean Group's Celebrity Cruises brand has an exciting career opportunity for a full time Manager, Strategic Analytics on the Marketing Team reporting to the Sr. Director, Consumer Insights and Business Strategy

　　This position will work on-site in Miami, Florida.

　　Position Summary:

　　The Manager of Strategic Data Analytics is core to the Consumer Insights and Business Strategy department. You will provide guidance on key venues, new ships, destinations, and other opportunities that ultimately curate our guest experience and drive business performance. You will build the foundations of the newly formed Strategic Analytics team by consolidating information from both external sources and sources across the Royal Caribbean Group portfolio to develop powerful views and insights on a regular basis.

　　You will be a collaborative self-starter who uses innovation and intuition to creatively answer burning business questions that in the end inform the design of our future product portfolio.

　　Essential Duties and Responsibilities:

　　Passionate about guest-centric analytics and the industry, deriving insights and telling guest's stories to help create new and exciting experiences.

　　Apply findings from benchmarking, research, trend forecasting, performance, and feedback to assist in the development of the scope of work for future ships, modernization of current ships, and other business opportunities.

　　Apply findings from benchmarking, research, trend forecasting, performance, and feedback to assist in defining key business opportunities that drive profitability.

　　Work closely in supporting the Consumer Insights team in developing tools and insights to round out a Voice of the Customer, and Voice of the Crew.

　　Be willing to travel by ship or land to conduct guest behavioral research which includes competitor benchmarking, venue utilization, mapping guest's journeys and sentiment, and other comparisons industry wide.

　　Support ad-hoc analysis in a fast-paced environment across various types of data, databases, and desktop research.

　　Build strong business acumen across commercial and operational arms of the company and connect these to communicate a simplified story. Develop and measure Key Performance Indicators from across the entire organization.

　　Identify and explore new data sources to enhance Celebrity's ability to make data driven decisions.

　　Collaborate cross functionally to create and share new analyses, updates and opportunities that enrich the organization's knowledge.

　　Qualifications, Knowledge and Skills:

　　Four-year Bachelor's Degree or equivalent required

　　Minimum of five years of related analytics experience and/or training

　　Possess strong written and verbal communication skills and be able to work effectively with all levels of personnel

　　Complex Problem Solving: Ability to identifying the root cause of complex problems, develop options and recommend solutions

　　Strategic Analytics: Data combined with critical thinking to identify strengths, weaknesses, and opportunities

　　Presentation: Strong aptitude to present complex data analyses into simple, concise, and engaging stories that bring insights to the forefront

　　Project Management: Collaborate with various teams to align and influence strategic decision-making process

　　Strong Attention to Detail: Meticulous in ensuring data and insights presented are accurate

　　Technical Skills: Microsoft Office, Basic SQL, Power BI, Advanced Excel and PowerPoint required.

　　We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

　　It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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