MANAGER RISK - VENDOR MANAGEMENT 1LOD

WHAT IS THE OPPORTUNITY?

As an experienced, fully proficient professional with deep third party risk management understanding, this role will be primarily responsible for building out a quality assurance program as it relates to third party risk assessments, third party monitoring activities and data quality. The role will also advise and work with the larger Vendor Management team to improve the overall program.

What you will do

Own and develop the 1st Line of Defense quality assurance program, coordinating across multiple subject matter areas

Develop framework for quality assurance reporting across the 1LOD teams; develop and report to Sr Mgmt and committees on QA metrics, trends, root causes, and resolutions

Conduct Quality Assurance reviews for all vendor inherent risk assessments and due diligence; Review third party risk assessments for conformance to program objectives and methodology

Conduct Quality Assurance reviews for vendor ongoing monitoring artifacts

Perform data reconciliations to ensure quality reporting and governance

Work across the VMO team to drive remediation plans and increase quality upfront; Effectively monitor the tracking of issues to ensure timely resolution

Continuous evaluation of the QA program for improvements and efficiencies

Provide risk awareness and training to colleagues in support of CNB’s Third Party Risk Management Policies and Procedures

Champion the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes

Support the greater VMO team as needed during peak times, by conducting risk assessments, producing vendor monitoring artifacts, reporting, or working on vendor related items and issues

Provide leadership within the VMO team and serve as a TPRM expert for the greater VMO team

Partner and coordinate closely with internal stakeholder areas (i.e. Information Security, Enterprise Risk Management, Business Continuity Program Office, Credit Administration, and Compliance) to facilitate and evaluate 3rd party service providers.

Support various ad hoc projects supporting program enhancements, process improvements, and other functions

Ad hoc duties, as assigned

Must-Have*

Bachelor's Degree or equivalent

Minimum of 10 years working knowledge of third party risk management processes and methodologies

Minimum of 10 years of vendor management, managing vendor contracts and service levels and monitoring vendor performance

Minimum of 4 years of management experience

Skills and Knowledge

Bachelor's Degree; preferably in an analytical field (such as general business, economics, computer science, mathematics, statistics or finance),

Preferred Third Party Risk Management experience

Preferred audit experience

Preferred management experience, leading teams

Required basic knowledge of MS Word and Excel

Preferred Industry recognized third party risk management or vendor management certification

Preferred Intermediate knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint

Preferred Six Sigma certification

Recommended eight (8) years of focused experience in Vendor Governance, Risk Management, IT, Finance, QA, Audit, and/or equivalent business experience

Excellent analytical, problem solving, and organizational skills required

Excellent written and verbal communication skills

Keep up to date with relevant regulatory guidance, industry practices and Bank policies by attending outside forums or staying connected with peer groups industry-wide.

Preferred Project Management Experience

Ability to research information, problem solve, and make solid business decisions

Ability to report, analyze, interpret, and critically think

Ability to produce accurate and detailed work on multiple projects under time pressure

Ability to effectively manage relationships with internal and external partners

Ability to work in a fast paced and changing environment

Skill in attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines

Ability to proficiently work in MS Office and Microsoft SharePoint/Teams

Compensation

Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.