Selling Partner Services WW (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world-class support and building loyalty with Amazon's millions of selling partners. The Special Projects and Investigations (SPI) team within SPS protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Key job responsibilitiesWe catch bad actors and stop online fraud. It's fun! It's hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the world's most trusted companies, help us keep it that way! To achieve this, we are looking for an experienced Manager for a Risk management team with background in risk/digital fraud, abuse, or infringement, to manage a team that are conducting critical, high impact, quick-turn investigations and decisions. The ideal candidate should be passionate about using and understanding data to discover bad actor trends and helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successful listing and selling their products. Your decisions and the decisions of the team are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and systems.- The ideal candidate has a proven track record of delivering results in highly ambiguous and fast-moving environments.- Lead and support a team around the investigation and enforcement actions on identified bad actor accounts.- Use high-level judgment to own complex investigations and enforcement decisions driven through data.- Own the strategic vision for an organization to improve operational and process efficiency. This will include accessing and analyzing data and working with partner teams within the bad actor detection and enforcement realm.A day in the lifeThis role is focused on delivering results by enabling a high judgement team of Risk Managers to identify and enforce bad actors. Each day is different as new behaviors and trends are constantly discovered. You will be making program decisions that drive the strategic vision of the organization and working with partner teams across Amazon to collaborate around strategic initiatives. You and your team are on the front lines of protecting Amazon customers and stopping abuse in our stores.About the teamOur team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance, vendor risk, etc. with strong data analysis skills and and judgement. We complement specialized skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats, move quickly, and are frugal to the core by doing things ourselves whenever possible. We speak 15 different languages, value diverse experiences and natural curiosity, and celebrate learning and taking risks. We make mistakes, learn from them, and support each other.Our work is to solve hard puzzles