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Manager, Regulatory Change
Manager, Regulatory Change-March 2024
Virtual
Mar 28, 2026
About Manager, Regulatory Change

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  Hybrid

  Job Description

  This role reports directly to the Senior Manager of ICS Regulatory Compliance CoE team, and supports the Global Regulatory Change Management function in their oversight roles to the different segments in ensuring that effective regulatory change management controls are in place and its processes are efficiently carried to comply with regulatory requirements.

  Key Accountabilities:

  Regulatory Updates and Industry News

  Support the global Regulatory Change Management function in Legislative tracking and management of CUBE.

  Help manage CUBE and the integration of CUBE

  Help support CUBE and its integration with Archer

  Impact Analysis

  Support, as required, the Regulatory Change management CoE, with impact analysis of regulatory changes.Board and Regulatory Reporting

  Support the Global Regulatory Change Management function in preparing various board and regulatory bodies reports.

  Helping manage the timetable for reporting and ensuring consistency in methodology for reporting, subject to regulatory requirements.

  Help the CoE with visuals for board reporting and keeping them up to date

  ICS Center of Expertise (CoE)

  Support the Regulatory Change Management function in its function as the main communication channel to different segments and legal entities, enabling efficient regulatory compliance and risk management. Provide support in regulatory compliance communication, coordination, reporting, and sharing of information.

  Provides other support to the AVP for Regulatory Change Management under the Global Functions Compliance, and Senior Manager of the ICS Regulatory Compliance CoE in the assessment and execution of centralized policy, standards, and guidance.

  Provides support for the review and potential execution of training programs.

  Support the team in assisting the global compliance function in developing and implementing an effective compliance program to ensure adherence to applicable laws and regulations.

  Collaborate with internal stakeholders, including operations, to establish and maintain effective compliance practices.

  Reporting/Analytics

  Takes the lead in the design or modification of reporting, data analytics and visualization requirements and processes of the Global Regulatory Change Management function, to facilitate accurate and useful data collection while reducing the resourcing impact of reporting tasks on the different segments to the extent possible (mandate to reduce duplicative reporting requests); and

  Goes beyond collecting and aggregating impact assessment and reporting information, looking deeper into reporting to gain insight into (a) emerging risks and (b) the effectiveness of market and regional controls; creatively seeks new sources of existing or readily available information that can inform analytic efforts and generate new insights.

  Ad hoc Assignments

  Perform ad hoc assignments as needed. For example, assistance may be required relating to a regulatory request or examination.Businesses Supported

  Global Functions ComplianceJob Requirements / Skills and Competencies:

  Good interpersonal skills to plan, execute, and take ownership on assignments with multiple teams and regions; creativity and open-mindedness; willingness to learn; and adaptability to change.

  Proven experience in Compliance, Legal, Risk or Audit.

  Knowledge and experience in data analytics and visualization tools such as PowerBI.

  Advanced skills in MS Excel, including using formulas, macros, and report formatting.

  Fully knowledgeable with Microsoft business applications.

  Fluent in English, with knowledge in other languages (reading and writing), will be a good asset; strong English-language writing skills are strongly preferred.

  Strong eye for business, excellent judgement, and the ability to make decisions in times of uncertain.

  Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity.

  Ability to work independently under pressure and make prompt decisions in a fast-paced environment.

  Proficiency in developing and writing policies and procedures.

  Understanding of regulatory compliance management programs and methodology.

  Professional Experience:

  Professional with an appropriate combination of education, experience, and industry knowledge.

  5+ years of working experience in compliance, law or audit.

  Regulatory compliance management, reporting, and data analytics/visualization knowledge and experience

  Education:

  Bachelor’s degree preferably in accounting, law, finance, business, or related fieldsAbout Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

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