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Manager, Quote IDI
Manager, Quote IDI-February 2024
Chattanooga
Feb 10, 2026
About Manager, Quote IDI

  Job Posting End Date: January 31

  When you join the team at Unum, you become part of an organization committed to helping you thrive.

  Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

  Award-winning culture

  Inclusion and diversity as a priority

  Performance Based Incentive Plans

  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

  Generous PTO (including paid time to volunteer!)

  Up to 9.5% 401(k) employer contribution

  Mental health support

  Career advancement opportunities

  Student loan repayment options

  Tuition reimbursement

  Flexible work environments

  *All the benefits listed above are subject to the terms of their individual Plans .

  And that’s just the beginning…

  With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

  General Summary:

  This position provides leadership to a staff of direct reports within the Individual Disability organization. The position is responsible for complex/multi-functioned work assignments and/or projects that typically involve the integration of multi-functions, multi-products, and/or multi-locations on a continuous, ongoing basis as a permanent part of the job. This position uses business expertise and effective decision-making and negotiation skills to implement strategic direction through strong tactical management.

  Principal Duties and Responsibilities

  Leadership of a diverse team, including all aspects of people management, selection, training, resource capacity, job design and performance management that creates a high-performance operating environment.

  Ensures quality, audit and control standards through the development of effective standards, policies, education and creative training programs.

  Develops workflow to meet specialized needs to ensure that appropriate service and financial levels are met at all times.

  Manages internal and external customer expectations through project planning and partnering efforts throughout the corporation.

  Provides leadership and direction to project teams who have are involved with projects specific to the operational area.

  Communicates project strategies and status to all impacted parties.

  Meets challenges head-on by the efficient and timely development, identification, and implementation of new strategies, solutions and opportunities for improved service standards.

  Coordinates training, staffing and system changes as dictated by project plans.

  May perform other duties as assigned.

  Job Specifications

  College degree with 5-7 years of increasingly responsible management experience OR work experience equivalent

  Proven ability to make sound business decisions and deliver results

  Solid understanding of the service needs and financial impact to service levels

  Demonstrated experience in motivation, team building and collaboration

  Strong interpersonal, communication and negotiation skills – both written and verbal

  Strong project management, leadership and organization skills

  Solid understanding of the budget and salary administration processes, and the impact of each to productivity, morale and service levels

  Overall knowledge of business workflow within Unum in general, and functional area(s) in particular

  #LI-JQ1

  Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

  The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

  $75,500.00-$135,900.00

  Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

  Company:

  Unum

  Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

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