Manager Quality and Support Services, Lutherwood

　　Job Ref

　　2400186

　　Category

　　Leadership

　　Job Family

　　Behavioral Health

　　Department

　　Gallahue LCFS Partnership

　　Schedule

　　Full-time

　　Facility

　　Behavioral Health Eastside

　　Eastside

　　Indianapolis, IN

　　United States

　　Shift

　　Day Job

　　Hours

　　Monday - Friday

　　8:00am - 5:00pm

　　additional hours as business requires

　　Join Community

　　Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

　　Make a Difference

　　The Manager of Quality and Support Services oversees the operations of Quality and Supportive Services at Lutherwood to ensure the successful operation of assigned business units. Emphasis on ensuring licensure, Joint Commission and COA standards are met. Educational oversight and coordination with IPS schools. Develop and monitor training programs to meet state licensing, Board of Health, and COA requirements. Compliance with all regulatory, service line, and Network performance standards. This position will serve as the point person between Behavioral Health Services and Community Health Network, & LCFS support departments such as compliance, credentialing, facilities, legal, patient accounts, and HIM. Oversight of the performance and improvement plan. Manage the reception staff and effectively interface with network and community entities.

　　Exceptional Skills and Qualifications

　　Applicants for this position should be able to interpret and understand code and rules to develop processes and procedures to meet regulatory requirements. Applicants must possess, by specialized training or experience, knowledge of age-specific competencies to deal with the needs of the patient population served.

　　Bachelor's degree is required.

　　Post-graduate degree (i.e., Master’s level and above) from an accredited college or university is preferred.

　　3-years of relevant administrative & leadership or quality management experience is required.

　　3-years of experience in the public mental health field or health field is required.

　　Business/administrative skills sufficient to effectively manage assigned business areas.

　　Ability to cognitively analyze and reason.

　　Analytical skills and the ability to trend data.

　　Strong computer and data analysis skills.

　　Cohesive team building skills.

　　Function independently and/or collaboratively as a team member and leader.

　　Why Community?

　　At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

　　Caring people apply here.

　　Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.