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Manager, Owned Channels Decision Science
Manager, Owned Channels Decision Science-March 2024
Charlotte
Mar 29, 2026
ABOUT TIAA
TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance.
10,000+ employees
Insurance
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About Manager, Owned Channels Decision Science

  Decision Science

  This role will be a critical position within the data strategy, infrastructure and decision science function within the TIAA marketing analytics organization and evolving our paid media data and reporting infrastructure. The individual will interact across XFN marketing and product partners to understand the paid media landscape, scope out and build the proper infrastructure, scale reporting and deliver insights to drive the short and long term marketing strategy. Key skills critical to success in this role are ability to build strong partnerships across the firm, strong analytical skills, executive communication, ability to influence and drive actions based on insights.

  Key Responsibilities and Duties

  Build analytical power-user tools, to explore data and respond to business questions. Partner with data scientists as needed, effectively interpret statistical models for business use cases.

  Regularly interact with business partners to understand business needs, craft problem statements to effectively design appropriate analytics solutions.

  Conceptualizing, developing and continuously optimizing dashboard reporting for operations and executive management to enable data driven decision making.

  Analyzing results for multiple functions and communicating conclusions from complex models to a wide range of audiences.

  Succinctly articulate business problems to an executive audience, build appropriate visuals to tell a compelling story using customer, product insights.

  Partner across the organization to understand key business drivers, develop tools to explore leading indicator, develop scenario-based projections to forecast short and long-term trends.

  Educational Requirements

  Bachelor's Degree RequiredWork Experience

  3+ Years Required; 5+ Years PreferredPhysical Requirements

  Physical Requirements: Sedentary WorkCareer Level

  7IC

  Required Qualifications:

  3 or more years of knowledge of SQL and Business Intelligence tools including but not limited to Alteryx, DOMO, or Tableau.Preferred Qualifications:

  Experience in a position which has included extensive marketing analytics and strong quantitative analytical skills

  Experience working in marketing analytics functions across consumer and/or financial services

  Background in analyzing omni-channelexperience-building/tracking and relevant efforts

  Extensive experience with marketing optimization tactics such as media mix modeling and multivariate testing

  Knowledge of SQL and Business Intelligence tools such as Alteryx, DOMO, Tableau, and others

  Experience with the ability to multi-task and work efficiently under pressure with careful attention to detail

  Experience with the ability to digest and explain complicated analyses to non-technical teams

  Bachelor’s degree in quantitative field preferably

  Experience working in one or multiple verticals & industries (B2C, B2B, Consumer, etc.)

  Demonstrate experience as a visionary with the drive to build a team

  Python, SAS and other relevant languages preferred

  #LI-DV1

  Related Skills

  Business Acumen, Data Preprocessing, Data Science, Innovation, Machine Learning, Market/Industry Dynamics, Predictive Modeling, Programming, Statistics

  Anticipated Posting End Date:

  2024-02-03

  Base Pay Range: $93,750/yr. - $156,250/yr.

  Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

  Company Overview

  TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

  Benefits and Total Rewards

  The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

  Equal Opportunity

  We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

  Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

  Accessibility Support

  TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

  If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

  Phone: (800) 842-2755

  Email: [email protected]

  Privacy Notices

  For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

  For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

  For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

  For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

  For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

  For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

  For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

  TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

  Privacy Notices

  For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

  For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

  For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

  For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

  For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

  For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

  For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

  Nondiscrimination & Equal Opportunity Employment

  TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

  EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)

  Pay Transparency

  Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)

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