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Manager, Merchandising Operations - Item Operations
Manager, Merchandising Operations - Item Operations-March 2024
Bentonville
Mar 28, 2026
ABOUT WALMART
At Walmart, we save people money so they can live better.
10,000+ employees
Consumer Goods & Services, Technology
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About Manager, Merchandising Operations - Item Operations

  Position Summary...

  What you'll do...

  At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make to create the future of retail.

  What you'll do...

  Lead daily execution of business solutions by: collaborating with key stakeholders, conducting root cause/impact analysis, designing and delivering process solutions, documenting One-Best-Way for business continuity, and influencing technology solutions through impactful business justification & ROI

  Drive major corporate initiatives (ex. Black Friday) by: aligning with business leadership, evaluating resources/responsibilities, identifying risk factors, creating plans with key deliverables, removing process/technology barriers, designing/distributing actionable reporting, and recording correction of errors

  Enhance business tools/processes by: aligning with key stakeholders on pain points, tracking system performance/stability/bugs, performing ongoing issue/trend analysis, and partnering with product/technical teams for priority

  Drive, direct, and oversee all aspects of the development lifecycle (requirements, timeline, communication, customer/leadership alignment, testing, documentation, implementation, etc.) at appropriate scale and scope (Macro, Process Change, ISD Support, Rapid Response, Corporate Development Project)

  Develop relationships with Merchandising and Support partners to represent item file systems and best practices as business partner, POC, and SME through consultation, training, and issue resolution as needed

  You'll sweep us off our feet if...

  You are passionate about ensuring the end user's needs are met through technology and process

  You are comfortable with data and possess the technical skills to retrieve, summarize, and visualize complex data and processes (ex. SQL, Excel, Access, Visio, PowerPoint)

  You have expertise in project management principles and experience with system/process design

  You can effectively prioritize and simultaneously manage multiple complex projects/requests

  You have a proven ability to lead associates and influence business partners to achieve desired results

  You possess strong analytics skills used to identify root cause, quantify impact, mitigate risk, recognize trends, and detect inefficiencies

  You have strong written and verbal communication experience; Ability to develop and deliver easily understood messages/materials from highly complex systems/processes

  The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

  Benefits & Perks:

  Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

  Equal Opportunity Employer

  Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

  Who We Are

  Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com

  Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Bachelor's degree in Business Administration or related field and 2 years' experience in business management, merchandising, or related area OR 4 years' experience in business management, merchandising, or related area.

  Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Project Management Certification, Six Sigma certification, Supervisory experience

  Primary Location...

  702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

  Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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