The Medical Information Manager is responsible for leading the medical information activities and deliverables to meet the needs of external customers and internal business partners. This role will work closely with the Associate Medical Director and provide support in the communication of scientific data to various audiences across products and therapeutic areas.

　　The Medical Information Manager is responsible for developing and communicating appropriate responses to requests for medical information and supporting the cross-functional team in the deployment of the medical information strategy.

　　Responsibilities

　　Responsible for the development of Medical Information brand/therapeutic area and investigational product deliverables

　　Responsible for the development of scientific content to support Medical Affairs

　　Utilizes literature search and data analysis expertise to provide accurate, fair-balanced, and timely scientific information in response to unsolicited requests for medical information

　　Develops and prepares reports from Medical Information Call Center data to identify trends/insights

　　Serves as the Medical Information product expert to support launch of new products

　　Anticipates and assists in the planning of Medical Information readiness for new product launch

　　Interacts directly with HCPs and consumers to respond to unsolicited requests for Medical Information and escalated inquiries

　　Plans, creates, maintains and facilitates the approval of standard response documents (SRDs), FAQs and customized responses

　　Reviews, revises, and maintains an electronic database of responses.

　　Leads efforts to apply continuous quality improvement techniques; manages SRD & FAQ updates when new information becomes available.

　　Monitors, collects, and analyzes metrics for Medical Information activities and reports on a regular basis.

　　Conducts product and process training for Medical Information Call Center staff and other departments as requested

　　Systematically reviews therapeutic area specific scientific literature related to our products, disease strongholds, and competitors.

　　Develop Medical Education content, including but not limited to internal training materials and external slide decks for use by Medical Affairs

　　Partners with Medical Affairs colleagues to assist with Advisory Boards and other medical affairs activities as needed

　　Qualifications

　　Competencies

　　Ability to review/understand complex scientific and medical data and summarize content in both written and verbal forms

　　Thorough knowledge of medical terminology, high quality medical references and online literature searching

　　Sound understanding of pharmaceutical industry workings, legal/regulatory/compliance requirements and guidelines with respect to Medical Affairs in the pharmaceutical industry

　　Excellent project management and organizational skills with the ability to prioritize and multitask

　　Excellent oral and written communication skills

　　Excellent computer/technical skills with proficiency in the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.)

　　Education & Experience:

　　Advanced clinical, life sciences or health care degree (PharmD, PhD, MD)

　　2-3 years of experience in Medical Information or related field (Scientific Communications, Medical Writing)

　　Supervisory Responsibilities: N/A

　　Travel: Occasional travel as needed for conferences.

　　Work Environment: Majority of time spent in office environment, operating computer

　　Physical Demands: Ability to perform general occupational tasks (sitting, standing, walking, carrying, etc.). Visual acuity and manual dexterity required to operate computer and proofread documents.

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity