Additional Information Manager, Loyalty Travel Partnerships
Job Number 24010297
Job Category Sales & Marketing
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
*This is a Hybrid position, located in our Bethesda, MD Headquarters.
The Manager, Loyalty Travel Partnerships provides support for the development, launch, and activation of global travel partnerships for Marriott Bonvoy, with a focus on partnerships outside of the US. This position will manage initiatives that drive engagement with Marriott Bonvoy members and revenue generation for the loyalty program, hotels, and Marriott International (MI). Position requires strong relationship management, communication, project management, execution, and analytical skills. Success is predicated on the ability to work with both internal and external stakeholders across Marketing, Finance, Digital, IT, the Continents, Legal, Loyalty Analytics, Loyalty Operations, and other business units.
CANDIDATE PROFILE
Education and Experience Required
• 4-year degree from an accredited university in Business Administration, Marketing, or related major and 3+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance
OR
• 5+ years of relevant professional experience in marketing, partnerships, or related function, demonstrating progressive career growth and pattern of exceptional performance.
• 2+ years of experience in loyalty / travel partnerships / project management / program management
Education and Experience Preferred
• Demonstrated understanding of Loyalty program and partnerships
• Demonstrated ability to work with stakeholders to drive initiatives to execution
CORE WORK ACTIVITIES
Strategic Partner Expansion & Program Management
• Provides support for the development and management of Enterprise partnerships with a focus on loyalty travel verticals.
• Works closely with Marketing, Legal, Finance, IT, Operations, Digital, Loyalty and others to ensure successful partnership activation and platform management.
• Maintains strategic travel partner roadmap and prioritization list for all IT projects across the loyalty travel partner programs.
• Manages all workstreams for program activation of new airline partnerships (Digital, IT, CEC, Loyalty Operations, Legal, etc.).
• Provides regular competitive updates of other loyalty travel partner programs.
• Oversees all reporting for the global airline program.
Managing Work, Projects, and Policies
• Implements work and projects as assigned.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Provides timely, accurate, and detailed status reports as requested.
Demonstrating and Applying Discipline Knowledge
• Provides technical expertise and support to persons inside and outside of the department.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Demonstrates knowledge of function-specific procedures.
• Keeps up-to-date technically and applies new knowledge to job.
• Uses computers and computer systems (including hardware and software) to enter data and/ or process information.
Delivering on the Needs of Key Stakeholders
• Understands and meets the needs of key stakeholders.
• Supports development specific goals and plans to prioritize, organize, and accomplish work.
• Collaborates with internal partners and stakeholders to support business/initiative strategies
• Communicates concepts in a clear and persuasive manner that is easy to understand.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
Additional Responsibilities
• Provides information and timely updates to supervisors and co-workers.
• Demonstrates self-confidence, energy, and enthusiasm.
• Informs and/or updates leaders on relevant information in a timely manner.
• Manages time effectively and conducts activities in an organized manner.
• Presents ideas, expectations, and information in a concise, organized manner.
• Uses problem solving methodology for decision making and follow up.
• Performs other reasonable duties as assigned by manager.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.