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Manager Labor Support Performance Improvement
Manager Labor Support Performance Improvement-July 2024
Nashville
Jul 21, 2025
About Manager Labor Support Performance Improvement

  Description

  Introduction

  Do you want to join an organization that invests in you as a Manager of Labor Support Performance Improvement? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

  Benefits

  HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

  Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  Free counseling services and resources for emotional, physical and financial wellbeing

  401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  Employee Stock Purchase Plan with 10% off HCA Healthcare stock

  Family support through fertility and family building benefits with Progyny and adoption assistance.

  Referral services for child, elder and pet care, home and auto repair, event planning and more

  Consumer discounts through Abenity and Consumer Discounts

  Retirement readiness, rollover assistance services and preferred banking partnerships

  Education assistance (tuition, student loan, certification support, dependent scholarships)

  Colleague recognition program

  Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

  Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

  Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

  Note: Eligibility for benefits may vary by location.

  You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Manager of Labor Support Performance Improvement like you to be a part of our team.

  Job Summary and Qualifications

  Provides insight into productivity opportunities to the Performance Improvement Labor team through operational and financial analysis. Develops and implements the strategic planning for labor and productivity management for the Behavioral Health service line. Follows company standard processes and utilizes standard tools to ensure consistency across the company. Collaborates with Corporate, Division, and Facility Executives as well as department managers to continually improve productivity results. Participates in the annual budget process and implements productivity changes as needed. This individual must possess excellent technical and analytical skills, experience compiling and distributing reports, knowledge of HCA’s data sources, proven motivational capabilities, and a demonstrated track record of delivering results and attaining goals.

  Major Responsibilities:

  Assists with identifying productivity opportunities and recommends solutions to the appropriate Corporate, Division, facility, and individuals.

  Provides input on the utilization of PLUS and Benchmark; web-based applications used to capture and report statistical values used for managing labor costs based on units of service.

  Supports the development of Financial Resiliency activities and performance-tracking efforts

  Design reports that communicate performance, identify issues, and contribute to better management decisions including the identification and exploitation of best practices

  Continuously monitor productivity performance using recognized tools and software.

  Assists with the development, oversight, and improvements to daily operations, policies, systems, and procedures necessary to support cost reduction and system utilization goals.

  Extract appropriate data from supporting systems and prepare ad hoc analyses and reports that serve to inform management and improve operations

  Assists Behavioral Health team with establishing cost savings targets

  Provides training, at the department level, for PLUS, FPC, Facility Scheduler, and Scheduling Excellence tools and report interpretation.

  Assists in providing monthly KPIs for review and regular reporting and supports the development of Labor MOR

  Assist in the development and training of Behavioral Health teams by assisting divisions with training, educational programs, and resources

  Assists Behavioral Health leaders with establishing cost savings targets

  Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

  Performs other duties as assigned

  Qualifications:

  Experience and/or skills in report development, reconciliation, and analyzing data across multiple systems

  Excellent technical, analytical, and problem-solving skills.

  Proficient in Microsoft Office (Excel), SmartView/Essbase (cube reporting), and Business Objects (Ad-hoc reporting)

  Excellent communication and presentation skills, both written and verbal.

  Bachelor's degree required

  Master's degree or relative work experience may substitute for other degrees preferred

  5+ years of experience in relevant work required

  3+ years of experience in healthcare operations

  3+ years of experience in the analytics field, reporting, and/or development

  Occasional Travel: The job may require travel from time to time, but not on a regular basis.

  HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

  HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

  "Good people beget good people."- Dr. Thomas Frist, Sr.

  HCA Healthcare Co-Founder

  We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Performance Improvement Support Labor Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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