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Manager, Inside Plant (ISP) (Hybrid)
Manager, Inside Plant (ISP) (Hybrid)-September 2024
Port Neches
Sep 8, 2025
ABOUT SPECTRUM
Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.
10,000+ employees
Media, Telecom
VIEW COMPANY PROFILE >>
About Manager, Inside Plant (ISP) (Hybrid)

  * This position is eligible to work in a hybrid work model (combination of in-office and remote days). *

  JOB SCOPE

  Manage all associated Inside Plant activities. Manage staff responsible for the reception, and distribution of off-air, satellite, microwave, and digital transport programming up to the outside plant utilizing coaxial cable, microwave, and fiber optic transmission technologies. This includes the installation, construction, operation and repair of all equipment associated with the HE, Hubs and Optical Transport Network (OTN). Provide direction on day-to-day activities.

  DUTIES AND RESPONSIBILITIES

  Manage staff responsible for the reception, and distribution of off-air, satellite, microwave, and digital transport programming up to the outside plant utilizing coaxial cable, microwave, and fiber optic transmission technologies.

  Develop an effective Inside Plant Operations team and assist them with developing their skills and process adherence as to drive a high-performance culture and environment

  Responsible for the hiring, firing, training, development, and performance management of staff.

  Ensure all cabling, equipment installation, power and cooling is in compliance with corporate TQA standards

  Ensure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulations

  Assist in the budgeting processes.

  Ensure ongoing training for technical personnel

  Establish positive employee relations through effective communication and ongoing support

  Participate in assembling capital budget needs

  Notify senior management of activities and issues

  Handle and resolve difficult issues

  Set priorities for leads and participate in the review of performance of staff

  Ensure all required logs, records and other documentation are in compliance with company and FCC technical requirements

  Manage on-call rotation as necessary

  Perform other duties as requested by manager

  BASIC / MINIMUM QUALIFICATIONS

  Bachelor's degree in Computer Science, Engineering or related field, and / or equivalent work experience

  Minimum of eight (8) years HeadEnd Engineer, cable technician or Telecom work experience

  Minimum of four (4) years Network Engineering experience

  Minimum of four (4) years Management / supervisory experience

  Minimum of two (2) years Project Management experience

  Must possess and maintain a valid Driver’s License and safe driving record.

  Must be able to work the following schedule: Monday through Friday, 8AM - 5PM.

  ADDITIONAL JOB QUALIFICATIONS

  NCTI Master Technician Certification or SCTE, BDS, BTS, BTCS Certifications, CCNA, CCDA

  Individual has gained pertinent vendor certifications to bolster his or her effectiveness, such as: HVAC (Liebert, Trane, etc.), UPS / Inverter Vendor Certifications (Liebert, Alpha, etc.), Transport Vendor Certifications and Training (Aurora, Cisco, ARRIS, etc.)

  Must be able to differentiate between different sizes and colors of wires and to make cable connections in tight spaces by bending, reaching, twisting.

  Should be able to read general system layouts from blueprints and system maps.

  In-depth proficiency of designing, installing and maintaining critical facility systems and service delivery equipment for all products.

  Knowledge of National Electric Code and National Electric Safety Code.

  In-depth understanding of and demonstrated ability to teach advanced video networking, IP networking and DOCSIS.

  WORK ENVIRONMENT

  Work in a 24x7, fast paced environment

  Work and travel in inclement weather.

  Work performed near power facilities and electricity

  #LI-SD4 #LI-HYBRID

  EIP505-ISP 2024-28412 2024

  Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

  A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

  Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

  Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)

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