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Manager - Information Security - Security Issues Management
Manager - Information Security - Security Issues Management-March 2024
San Juan
Mar 28, 2026
About Manager - Information Security - Security Issues Management

  Job Number 24008682

  Job Category Information Technology

  Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

  Schedule Full-Time

  Located Remotely? Y

  Relocation? N

  Position Type Management

  JOB SUMMARY

  Manages security issues management as part of the Security Governance, Risk & Compliance team. Responsible for the execution of the Issue Management program, assessing security issues across the enterprise, and supporting resolution. Responsible for facilitating risk treatment with business partners and IT to optimize Marriott International’s overall security risk profile. This role will provide a holistic view of Marriott International’s security risk profile. The controls applied are part of Marriott International's standard security controls framework based on standards and frameworks such as ISO 27001, NIST CSF, NIST 800-53, CSA, UCF, etc. Collaborates broadly across the IT, business organizations, and international teams to define and communicate security risks.

  CANDIDATE PROFILE

  Education and Experience

  Required:

  Bachelor’s degree in Computer Science or related field or equivalent experience/certification

  5+ years’ information technology and/or information security experience including

  2+ years designing, implementing and assessing information security programs

  2+ years implementing enterprise security frameworks and processes

  Attributes:

  Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy-to-understand business terms.

  Ability to effectively prioritize and execute tasks in a high-pressure environment.

  Strong negotiating, influencing and problem resolution skills

  Preferred:

  Working knowledge and experience working with some or all of these security frameworks: NIST CSF, NIST 800-53, ISO27001, ISO 27002, PCI DSS.

  Working knowledge of key network and system security controls. Expertise in various security technologies, such as firewalls and network segmentation, IDS, vulnerability/application scanning, and penetration testing.

  Capability in interpreting and understanding vulnerability scan and penetration testing results.

  Working knowledge of global regulatory standards to include GDPR within a digital business.

  Demonstrated ability to apply information security policies enterprise wide.

  Working knowledge of IT security within an infrastructure environment.

  Working knowledge of SDLC and solid understanding of ITIL v3 Framework.

  Experience in business systems and process planning.

  Working knowledge of business environment, service requirements, and/or hospitality culture.

  Current information security certification, including Certified Information Systems Security Professional (CISSP), PCI Internal Security Assessor (ISA), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA).

  Graduate/post graduate degree.

  CORE WORK ACTIVITIES

  Manages information security issue management program including triage, tracking of information security issues, current remediation status, projected remediation dates, and contacts associated with the system or application undergoing security remediation.

  Develops remediation plans and monitors progress of agreed upon remediation plans.

  Contributes to continuous improvement of ServiceNow Issue Management module to enable effective automated workflows and reporting.

  Oversees, evaluates, and supports the documentation, and validation processes necessary to assure that associates, information technology systems and business processes meet the organization’s information assurance, security, and privacy requirements. Ensures appropriate treatment of risk, compliance, and assurance of internal policies and external regulations.

  Provides consultative services to a broad range of internal business leaders on risk and IT security to determine current and target risk levels.

  Provides guidance and educates the organization in risk management principles and practices

  Communicates with Subject Matter Experts to determine expected impact and likelihood of loss events

  Manages and administers processes and tools that enable the organization to identify, document, and access intellectual capital and information content (e.g., policies, standards, processes and procedures).

  Maintains regular communication with regulatory, privacy and legal stakeholders (within and outside the company) and participate in both internal and external audit activities.

  Work with business partners to resolve corrective actions in a timely manner.

  Responds to customer and regulatory requests regarding security services, mechanisms and safeguards.

  Provides status reports and metrics on all policy and governance aspects to Security, IT, and business leadership.

  Participates in special projects and documentation as needed.

  Maintaining Goals

  Submits reports in a timely manner, ensuring delivery deadlines are met.

  Promotes the documenting of project progress accurately.

  Provides input and assistance to other teams regarding projects.

  Managing Work, Projects, and Policies

  Manages and implements work and projects as assigned.

  Provides timely, accurate, and detailed status reports as requested.

  Generates and provides accurate and timely results in the form of reports, presentations, etc.

  Analyzes information and evaluates results to choose the best solution and solve problems.

  Demonstrating and Applying Discipline Knowledge

  Provides technical expertise and support to persons inside and outside of the department.

  Demonstrates knowledge of job-relevant issues, products, systems, and processes.

  Demonstrates knowledge of function-specific procedures.

  Keeps up-to-date technically and applies new knowledge to job.

  Uses computers and computer systems (including hardware and software) to enter data and/ or process information.

  Delivering on the Needs of Key Stakeholders

  Understands and meets the needs of key stakeholders.

  Develops specific goals and plans to prioritize, organize, and accomplish work.

  Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.

  Collaborates with internal partners and stakeholders to support business/initiative strategies

  Communicates concepts in a clear and persuasive manner that is easy to understand.

  Demonstrates an understanding of business priorities

  Additional Responsibilities

  Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person in a timely manner.

  Demonstrates self confidence, energy and enthusiasm.

  Informs and/or updates leaders on relevant information in a timely manner.

  Manages time effectively and conducts activities in an organized manner.

  Presents ideas, expectations and information in a concise, organized manner.

  Uses problem solving methodology for decision making and follow up.

  Performs other reasonable duties as assigned by manager.

  California Applicants Only: The salary range for this position is $83,550.00 to $178,603.00 annually.

  Colorado Applicants Only: The salary range for this position is $83,550.00 to $162,366.00 annually.

  Hawaii Applicants Only: The salary range for this position is $101,096.00 to $178,603.00 annually.

  New York Applicants Only: The salary range for this position is $83,550.00 to $178,603.00 annually.

  Washington Applicants Only: The salary range for this position is $83,550.00 to $178,603.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

  All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

  Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

  The application deadline for this position is 28 days after the date of this posting, 1/15/2024.

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

  Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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