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Manager, Field Training, Gas Operations
Manager, Field Training, Gas Operations-March 2024
Southborough
Mar 28, 2026
About Manager, Field Training, Gas Operations

  Role and Scope of Position:

  Responsible for managing and overseeing the design, development, scheduling, delivery, and recordkeeping of the Field Training Program. This position ensures all training programs, curriculum, instructional methods, and fieldwork are developed in compliance with the company’s safety policies and programs, as well as Federal, State and Regulatory laws and codes. This position also ensures all classroom and field training is designed to develop the requisite knowledge, skills, and abilities required for the safe and effective training of new employees. Training includes both classroom and field training that incorporates conceptual and hands-on instructional methods for non-live gas work, live gas work, and emergency response.

  Responsible for the safe conduct of all assigned employees and students and ensures that all work done is performed in accordance with the Company, State and Federal regulations.

  Position can be based out of our Westboro, Southboro or Auburn MA. locations.

  Essential Functions:

  Ensures the efficacy and consistency of training across all disciplines of the program.Manages the development, maintenance, and execution of the training and work plan.Manages and evaluates training activities and overall training program (classroom and fieldwork) for effectiveness based on objective data and appropriately designed requirements and evaluation tools.Ensures all craft and compliance field and classroom training is consistent with, and supports, operating and maintenance standards, processes, procedures, and are in compliance with Federal, State, and regulatory laws and codes.Oversees the management and development of field training staff. Assesses the need for and oversees implementation of the program to ensure employees possess the technical and standardized skills required to support gas operations.Oversees the planning and scheduling of field work and provides reporting on fieldwork conducted throughout the year for the Gas Business Unit’s WorkPlan accomplishments.Responsible for developing and maintaining the program’s budget.Ensures compliance with regulatory and Company work rules and procedures. Understands and complies with labor contracts and works to resolve initial grievances. Initiate appropriate disciplinary action as required.Technical Knowledge/Skill/Education/Licenses/Certifications:

  Technical Knowledge/Skill:

  Requires knowledge of the gas distribution system and design, production plant operation, metering regulations and gas-fired equipment.Requires knowledge of construction, operating and maintenance principles and practices, procedures, safety standards and business processes.Working knowledge of applicable governmental, legal, and regulatory codes affecting natural gas distribution, production, and metering and service activities.Working knowledge of Company-Union contracts.Demonstrated leadership abilities, including ability to effectively provide work direction to assigned personnel according to established work practices, safety standards, and within provisions of applicable Company-Union agreement and Eversource policies.Education:

  Bachelor’s degree in applied sciences or equivalent experienceMaster’s degree preferredExperience:

  At least Ten (10) years’ experience in Gas Distribution and/or Field Service design and/or installationLicenses & Certifications:

  Valid driver’s license requiredCompensation and Benefits:

  Eversource offers a competitive total rewards program. The annual salary range for this position is $133,300.00 to $148,110.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.Working Conditions:

  Must be available to travel between MA and CT.Work is performed in the office, field and classroom settings, and will require driving and traveling to field sites in varied conditions and terrain, including adverse weather conditions.Must be available to work emergency restoration assignment as required.

  This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.

  Mental Aspects :

  Work includes analyzing, planning, organizing, evaluating, and documenting. This role works in an environment that often requires the performance of multiple simultaneous activities. Work also requires the management of interpersonal interactions between diverse personalities in a class setting.Leadership Behaviors/Competencies:

  Set and Communicate Direction and Priorities

  Cascade and translate strategies into action plans.Communicate goals and priorities (company, department, team); ensure line of sightDrive accountability/monitor progressCommunicate, communicate, communicateBuild Trusting Relationships

  Role model honesty and integrity in all communication and actionsBalance “getting results” with concern for individual needsHave honest dialogue with employees; get to know themTrack commitments and follow-upManage and Develop People

  Create individual development plans with direct reportsSet realistic performance objectivesGive ongoing, honest feedback; coach for successDifferentiate performance and provide rewards and recognitionFoster Teamwork and Cross-functional Collaboration

  Surface and address competing goalsEncourage cooperation/remove obstacles between functionsConduct teambuilding/development processesEncourage collaborationGuide team in translating organizational goals into day-to-day workCreate a Diverse, Inclusive Workforce

  Involve employees/seek input in decision making, on continuous improvement ideas and changeDiversify staff, where possible, in hiring/promotionsSeek opportunities to utilize diverse suppliersLead Change

  Exhibit a “can-do” attitude to successfully develop and implement changes in strategy, priorities and work processesRespond positively to new demands or circumstancesAct optimistically to influence others to embrace changeFocus on the Customer

  Ensure that we have processes in place to deliver on our customer promise and provide superior customer serviceBe a role model for the business on delivering superior customer servicePlease submit a resume with your application.

  #gasadj

  Worker Type:

  Regular

  Number of Openings:

  1

  EEO Statement

  Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

  VEVRRA Federal Contractor

  Emergency Response:

  Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

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