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Manager, Facilities & Administration
Manager, Facilities & Administration-March 2024
Mexico City
Mar 28, 2026
About Manager, Facilities & Administration

  ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

  With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

  Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

  As Physical Security Manager and member of the regional Facilities & Administration Department, you will deliver the range of services provided by the Security Operations Facilities team to different ICON offices.

  The role :

  This role serves as a key central point of contact for Physical Security for all levels of management in ICON and contributes significantly to the creation of, and compliance with, security procedures, standards, policies, specifications and training in ICON globally while driving continuous improvements in Physical Security in all locations.

  As a Manager of Physical Security in the F&A Dept, you will directly report to the Global Director , Security Operations in our headquarters based in Dublin . You will be responsible for the implementation of ICON’s Physical Security Policies, Procedures and Technology Specifications in ICON locations throughout the world.

  Some of the responsibilities are:

  Be the subject matter expert for Physical Security technologies, Physical Security and related Safety Awareness Training; will also be responsible of the delivery of training globally. Project Management and implementation of Physical Security technologies

  Coordinate responses to physical security incidents. Incident response and investigations may require out-of hours support.

  Ensuring customer Audits are supported and internal audits are carried out.

  Leads Security related communications, promotes security awareness, uses communications channels to facilitate the distribution of time sensitive security information.

  Responsible for providing on-going support, analysis, planning, implementation and deployment of access control infrastructure (both hardware & software).

  Will work closely with the Facilities Projects teams and Security System Integrators in designing, engineering, implementing, commissioning physical security including Access Control, CCTV, Intruder Alarm & Alarm Monitoring in ICON locations globally.

  This role is responsible for delivery of Physical Security related training programs such as Workplace Violence, Security Awareness & Loss Prevention in all offices globally and serves as a key point of contact for regional Physical Security matters including incident investigation, analysis and response and audit compliance.

  Skills, Experience & Qualifications:

  Monitoring and assessing the performance of the global physical security systems.

  Analyze global security systems architecture and processes to identify critical gaps and strategic value opportunities.

  Managing a regional or global systems budget, vendor relationships, and reporting metrics.

  Design of Physical Security Systems & Technologies in the workplace.

  Project Management – significant experience in working on Physical Security technology implementation in construction and fit out projects.

  You will need:

  Bachelor’s degree or equivalent experience in a relevant field (security system integrator, security, criminal justice, electrical engineering, etc)

  Physical Security Professional (PSP) certifications preferred.

  Proven working experience in a similar role in global companies

  Significant experience with LENEL Access Control Systems and similar systems both enterprise and stand alone systems, as well as CCTV, Intruder Alarm, Panic alarms

  Mandatory advanced English level.

  Ability to travel 10%-40% of the time to different offices worldwide (international)

  The position will be based in Mexico City .

  Benefits of Working in ICON:

  Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

  At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

  ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

  #LI-ED1

  #LI-Hybrid

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