Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

　　Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　Position Summary:

　　As the Security Operations Manager, you are an experienced professional skilled in leading the colleague safety and security program within retail stores. You will have experience in conducting security risk assessments, managing contracted security services, analyzing operational security processes, leading security-related investigations, and measuring program performance indicators within Enterprise Security Operations core functional areas. You will support the Senior Manager of Retail Security Operations and the entire Enterprise Security management team in maintaining the overall safety and security of CVS Health's people, facilities, and assets. This role will allow you to foster a collaborative approach to achieve strategic goals in a manner consistent with CVS Health's purpose and values.

　　You will accomplish this by:Managing Retail Security Operations initiatives and strategies - leveraging a risked-based approach - while ensuring security measures and processes are aligned with and support the Company's business objectivesAssessing operational vulnerabilities at retail stores and develop strategic approaches to mitigate identified risk with proven integrated solutions and security best practicesMonitoring guard force security vendor performance and actively seek opportunities to continuously improve operational performanceEnhancing security programs and procedures to maintain the overall safety and security of CVS Health's most important assets - its people, facilities, critical business operations, and protected informationCoordinating incident response activities - including technical measures - to ensure they appropriately address the direct effects of an event or incidentOverseeing physical security programs within a dedicated span of controlFacilitating both internal and external investigations relating to all security issues including threat, misconduct, and due diligence cases as assigned by the Senior ManagerEvaluating Retail Security Operations policies, programs, and procedures to effectively impact colleague safetyMonitoring emerging threats and oversee the analysis of data from varied sources and perspectives to identify potential areas of risk within a span of controlSupporting Threat Analysis Group's efforts, review comprehensive intelligence assessments, and report findings to various internal stakeholdersPartnering and fostering relationships with Enterprise Security & Divisional Retail management team for program sponsorship and resources to ensure strategic goals are achievedPreparing and conducting security related training programs such as workplace violence, travel safety and protection of company assetsMaintaining effective working relationships with law enforcement, intelligence and other related government agencies, and private sector security groupsDeveloping and managing security strategic plans and associated forecasts and budgets as assignedRequired Qualifications: Minimum of five years of practical experience in the Corporate Security, Asset Protection or law enforcement and military fields of serviceMinimum of two years of management experience overseeing related programs across multiple locationsWillingness and ability to travel up to 30% of the timePreferred Qualifications: Have a demonstrated understanding of security operations at a health care company, including the application of industry best practicesStrong interpersonal, organizational, and communication (both verbal and written) skills, as well as the ability to work and collaborate with various business units and across all levels of colleagues, including executivesSound technical skills and demonstrated aptitude for information/data analysisAbility to establish and maintain effective professional relationships with diverse groups of individuals and functions, both internal and externalStrong working knowledge of physical security and security operations-operational and leadership experience in these key areas is essentialStrong analytical, critical thinking, and customer service skills with the ability to successfully manage multiple tasks/projects simultaneouslyEducation: BA or BS degree in a related field requiredPay Range

　　The typical pay range for this role is:

　　$60,300.00 - $130,000.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

　　In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

　　For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.