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Manager, Enterprise Communications and Diversity & Inclusion
Manager, Enterprise Communications and Diversity & Inclusion-March 2024
Atlanta
Mar 31, 2026
About Manager, Enterprise Communications and Diversity & Inclusion

  QUESTIONNAIRE-6-38

  03

  Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

  HOW YOU’LL MAKE AN IMPACT:

  In the role as Manager, Enterprise Communications and Diversity & Inclusion Manager, you will oversee the company's strategic communication and diversity initiatives.

  You will report to the Director, Talent Development & Corporate Communications and will be based in our Buckhead office (4-5 days a week on-site).

  Enterprise Communications (70%):

  Develops and executes a unified communication strategy across retail, distribution, and offices globally

  Plans and implements comprehensive communication and engagement strategies aligned with company goals

  Leads content strategy, internal communication, crisis communication, and stakeholder management

  Writes, edits, and oversees all communication content, fostering effective internal communication

  Builds relationships with various stakeholders and executives, serving as a trusted communications advisor

  Leads corporate intranet, ensuring content alignment with organizational communication plans

  Develops and maintains organizational communication processes for the intranet

  Actively promotes intranet engagement, utilizing analytics to measure and improve effectiveness

  Drives methodologies for effective communication across various work environments

  Diversity and Inclusion (30%):

  Collaborates on a communication strategy supporting diversity and inclusion efforts

  Supports the design and execution of a comprehensive diversity and inclusion strategy aligned with company goals

  Writes internal diversity and inclusion communication, aligning internal and external messaging

  Facilitates alignment across the organization’s diversity and inclusion councils

  Support D&I Steering Committee and Advisory Councils by synthesizing program recommendations, developing agendas, prioritizing action plans, and managing follow-up as needed

  Develops partnerships with external partners to promote diversity and inclusion in the broader community

  Supports corporate social responsibility communication and strategy as needed

  Stays informed about industry best practices and benchmarks against other companies

  Establishes metrics to measure diversity and inclusion efforts, sharing progress and insights regularly

  WE’D LOVE TO HEAR FROM YOU IF:

  Must have:

  Bachelor’s degree required; Major in Communication/Journalism preferred

  4+ years of experience working in the Communication industry

  Proficient in Microsoft Office; Word; Excel, PowerPoint, and Planner

  Strong executive presence and ability to influence individuals at all levels of the organization

  Excellent communicator with experience communicating at all levels within an organization

  Ability to synthesize and communicate results clearly and effectively

  Energetic self-starter who thrives in ambiguous environments

  Project management experience

  Critical thinking, problem solving, planning, prioritizing and ability to work under pressure in a fast-paced environment

  Preferred skills and experience:

  Previous retail experience preferred

  Proficient in Adobe Cloud

  OUR TEAM MEMBERS:

  Lead Courageously: Have a strong sense of personal values that align with our Company values

  Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment

  Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients

  Drive Growth: Set aggressive goals and implement plans precisely

  Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

  MAKE A CAREER AT CARTER’S:

  Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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