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Managed Detection and Response (MDR) Speciallist
Managed Detection and Response (MDR) Speciallist-August 2024
Bogota
Aug 7, 2025
About Managed Detection and Response (MDR) Speciallist

  Introduction

  Information and Data are some of the most important organizational assets in today's businesses. As a Security Consultant, you will be a key advisor for IBM's clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client's organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.

  Your Role and Responsibilities

  IBM Consulting Cybersecurity Services is seeking the Managed Detection and Response (MDR) Specialist role to be part of the Security Platform Management team, responsible for delivering and maintaining advanced security solutions. This position is for managing EDR solutions.

  Perform administration/management of EDR solutions across corporate endpoints.

  Install, configure and keep updated all components related to EDR solutions.

  Tuning EDR solutions according to policies, requirements, best practices and feedback from security teams.

  Provide escalation support to the operations team in support of daily operations.

  Build, distribute, maintain agents and repositories required by EDR solutions.

  Experience working with internal and third party teams to provide agent configuration for package deployment.

  Maintain documentation for exceptions to standards monitoring.

  Identify, define and implement metrics/indicators for continuous improvement and efficiency of EDR solutions.

  Required Technical and Professional Expertise

  Knowledge of Windows, Linux (workstation and server) and MacOS operating systems.

  Experience in implementing or managing EDR platforms, policies, host based firewall and software/agent deployment in solutions such as CrowdStrike, Trellix ePO, TrendMicro, MS Defender Enterprise, Cybereason.

  Experience in performance tuning, monitoring and collecting statistics/metrics.

  Excellent problem-solving techniques and analytical skills.

  Able to work in a dynamic environment and manage multiple tasks/requirements.

  Desired Certifications: CompTIA Sec+, CrowdStrike Falcon Administrator, Trellix Endpoint Security (ENS).

  Preferred Technical and Professional Expertise

  NA

  About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

  Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

  Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

  Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

  Are you ready to be an IBMer?

  About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

  Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

  Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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