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Major Account Manager (Toronto )
Major Account Manager (Toronto )-July 2024
Flexible / Remote
Jul 14, 2025
About Major Account Manager (Toronto )

  At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

  Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

  Position Summary:

  This is a strategic sales position requiring an in-depth knowledge of how technology is used to enable business goals or overcome business challenges. Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities. Responsible for managing all facets of the relationship with named or large key accounts (of significant strategic importance to the organization) while ensuring revenue goals are being met. Maintains contact at relevant levels in the accounts focusing on strategic nature of the relationship. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 solution portfolio while effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically, with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is typically an individual contributor role. This is a quota carrying role.

  Primary Responsibilities:

  Primary point-of-contact for major account/(s) regardless of account's geographic location. Maintains contact with account at a high, executive level, focusing on the strategic nature of the relationshipSells the organization's products or services to and maintains relationships with existing national named accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threatsPrepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective mannerResponsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuityMaintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target marketsMust understand organization's business needs, develop application of products and services and communicate how F5's technical value added solutions will address those needsResearch and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close dealsDetermine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accountsAssume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basisDevelop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basisDevelops strategy for sustained management and success of business and coordinates resources to ensure goals are metPartner with internal and external teams and channels to develop innovative technical solutions to maximize F5's footprint and Customer dependent in accountResponsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policiesPerform other related duties as assigned

  The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

  Knowledge, Skills and Abilities

  Strong negotiation and closing skillsStrong solution selling and presentation abilitiesAdvanced client interfacing and customer-focused approachStrong Influencing skillsDemonstrated selling skills in a complex matrix environmentDemonstrates effective use of internal relationships and resourcesStrong ability to effectively manage time and prioritize workload, develop and manage pipeline and forecastingAbility to provide and work from a home office located within the territoryRequires specialized knowledge in networking products, preferably those of F5Experience with Internet related software or systems

  Qualifications

  8+ years of direct work experience in a relevant environmentBA/BS degree preferred

  Physical Demands and Work Environment

  Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer tableDuties require the ability to utilize a computer, communicate over the telephone, and read printed materialDuties may require being on call periodically and working outside normal working hours (evenings and weekends)Duties require the ability to travel up to 50% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)

  The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

  Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

  Equal Employment Opportunity

  It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].

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