Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

　　Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

　　Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s). Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis. 

　　SCOPE OF POSITION

　　To create a unique Expeditors customer experience through total ownership of and accountability to:

　　Understand global customers' profile, needs and expectations.

　　Retain existing business and continuous pursuit of global business development.

　　Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide

　　REPORTING STRUCTURE

　　Customer Retention and Development Manager

　　University or equivalent business qualifications

　　Minimum 3 years Expeditors or industry experience

　　Proven work experience in business development

　　Knowledge of Expeditors products and services

　　Knowledge of required Expeditors operating systems

　　Proficient in MS Office and CRM software

　　Strong presentation skills

　　Proven project management skills

　　Strong analytical skills

　　Ability to perform and meet KPI requirements

　　Proven problem solving and interpersonal skills

　　Charismatic with an ability to connect

　　Proficient in English language

　　Knowledge in Microsoft Power BI is desirable

　　Expeditors offers excellent benefits:

　　Paid Vacation, Holiday, Sick Time

　　Health Plan: Medical

　　Life Insurance

　　Employee Stock Purchase Plan

　　Training and Personnel Development Program

　　Growth opportunities within the company

　　Employee Referral Program Bonus